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Upload Problem: "Permission denied to receive a file" #9132

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shadow4040 opened this issue Jun 14, 2024 · 18 comments
Open

Upload Problem: "Permission denied to receive a file" #9132

shadow4040 opened this issue Jun 14, 2024 · 18 comments
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bug

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@shadow4040
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Describe the bug
Uploading a video over the encoder results on queue with error:
"Status: Error", hovering the info button shows no more content.

Error Logs

AVideoLog::DEBUG: Permission denied to receive a file:
AVideoLog::DEBUG: aVideoEncoder.json: Permission denied to receive a file: {"format":"mp4","title":"test","videoDownloadedLink":"","encoderURL":"https:\\/\\/encoder.****\\/","streamers_id":3,"user":"user","pass":"XXXXXXX","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-06-14 15:37:00\\"}","releaseDate":"2024-06-14 15:37:00","releaseTime":"1718379420","timezone":"UTC","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php

Tested with admin user who have upload permissions also with the settings:
"authenticated users can upload videos = yes"
@shadow4040 shadow4040 added the bug label Jun 14, 2024
@shadow4040 shadow4040 changed the title Upload Problem: P"ermission denied to receive a file" Upload Problem: "Permission denied to receive a file" Jun 14, 2024
@DanielnetoDotCom
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check if the user can upload videos

https://github.com/WWBN/AVideo/wiki/About-Video-Upload#who-can-upload

@shadow4040
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yes, the user and admin have the permissions to Upload.

@DanielnetoDotCom
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please provide more from your log when you try to upload.

@shadow4040
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shadow4040 commented Jun 18, 2024 •
edited
Loading

from browser developer console:

{videos_id: 0, video_id_hash: '', releaseDate: '2024-06-18 15:11:00', error: false, msg: 'Your file (test_YPTuniqid_6671879c4e0532.32612337) is queue'}
?justLogin=1&playlists_id=0&PHPSESSID=4d20c9df70c23202bb92d1cb833539fe:1219 {id: '3', name: 'MP4 Low SD HD', created: '2024-06-14 13:37:32', modified: '2024-06-14 13:37:32', extension: 'mp4', …}

====================

from avideo-streamer:

[Tue Jun 18 13:11:56.578821 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: Password check Old not encoded pass SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.582450 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: Password check Old not found SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.585660 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: Password check Old encoded pass SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.589211 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: Password check Old not found SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.589265 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: loginFromRequest NOT FOUND **LOGIN-MAIL** SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.596786 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: aVideoEncoder.json: start SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.596885 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: aVideoEncoder.json: Permission denied to receive a file: {"duration":"EE:EE:EE","title":"test","first_request":"1","categories_id":0,"format":"mp4","resolution":"","videoDownloadedLink":"","description":"","downloadURL":"","chunkFile":"","encoderURL":"https:\\/\\/myencoder-URL.com\\/","keepEncoding":"0","streamers_id":3,"user":"**LOGIN-MAIL**","pass":"myPASS","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-06-18 15:11:00\\"}","releaseDate":"2024-06-18 15:11:00","releaseTime":"1718716260","timezone":"Europe\\/Berlin","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:11:56.596922 2024] [php:notice] [pid 2096] [client **IP**:52594] AVideoLog::DEBUG: Permission denied to receive a file: {"duration":"EE:EE:EE","title":"test","first_request":"1","categories_id":0,"format":"mp4","resolution":"","videoDownloadedLink":"","description":"","downloadURL":"","chunkFile":"","encoderURL":"https:\\/\\/myencoder-URL.com\\/","keepEncoding":"0","streamers_id":3,"user":"**LOGIN-MAIL**","pass":"myPASS","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-06-18 15:11:00\\"}","releaseDate":"2024-06-18 15:11:00","releaseTime":"1718716260","timezone":"Europe\\/Berlin","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php
**IP** - - [18/Jun/2024:13:11:56 +0000] "POST /aVideoEncoder.json HTTP/1.1" 200 1536 "-" "-"

Fatal error: Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, false given in /var/www/html/plugin/Scheduler/run.php:19
Stack trace:
#0 {main}
  thrown in /var/www/html/plugin/Scheduler/run.php on line 19
PHP Fatal error:  Uncaught TypeError: count(): Argument #1 ($value) must be of type Countable|array, false given in /var/www/html/plugin/Scheduler/run.php:19
Stack trace:
#0 {main}
  thrown in /var/www/html/plugin/Scheduler/run.php on line 19
[Tue Jun 18 13:12:01.982472 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: Password check Old not encoded pass SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:01.986229 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: Password check Old not found SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:01.989983 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: Password check Old encoded pass SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:01.993400 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: Password check Old not found SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:01.993445 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: loginFromRequest NOT FOUND **LOGIN-MAIL** SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:01.999814 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: aVideoEncoder.json: start SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:01.999880 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: aVideoEncoder.json: Permission denied to receive a file: {"format":"mp4","title":"test","videoDownloadedLink":"","encoderURL":"https:\\/\\/myencoder-URL.com\\/","streamers_id":3,"user":"**LOGIN-MAIL**","pass":"myPASS","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-06-18 15:11:00\\"}","releaseDate":"2024-06-18 15:11:00","releaseTime":"1718723460","timezone":"UTC","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jun 18 13:12:02.000233 2024] [php:notice] [pid 1047] [client **IP**:40504] AVideoLog::DEBUG: Permission denied to receive a file: {"format":"mp4","title":"test","videoDownloadedLink":"","encoderURL":"https:\\/\\/myencoder-URL.com\\/","streamers_id":3,"user":"**LOGIN-MAIL**","pass":"myPASS","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-06-18 15:11:00\\"}","releaseDate":"2024-06-18 15:11:00","releaseTime":"1718723460","timezone":"UTC","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php
**IP** - - [18/Jun/2024:13:12:01 +0000] "POST /aVideoEncoder.json HTTP/1.1" 200 1349 "-" "-"

@DanielnetoDotCom
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First lets focus on resolve the "Fatal error"

from your logs I can see you have an outdated version.

first update your AVideo https://github.com/WWBN/AVideo/wiki/How-to-Update-your-AVideo-Platform

@JoshWho
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JoshWho commented Jul 11, 2024

Why is File permissions changing? THis is not the first case

@shadow4040
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shadow4040 commented Jul 16, 2024 •
edited
Loading

i updated the version.

So the fatal error is gone.
But i cant upload anyway:

[Tue Jul 16 14:07:31.303922 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      Password check Old not encoded pass SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.316598 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      Password check Old not found SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.331791 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      Password check Old encoded pass SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.348382 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      Password check Old not found SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.348488 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      loginFromRequest NOT FOUND user@user.com SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.368090 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      aVideoEncoder.json: start SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.368254 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      aVideoEncoder.json: Permission denied to receive a file: {"duration":"EE:EE:EE","title":"test55555","first_request":"1","categories_id":0,"format":"mp4","resolution":"","videoDownloadedLink":"","description":"","downloadURL":"","chunkFile":"","encoderURL":"https:\\/\\/encoder2.domain.com\\/","keepEncoding":"0","streamers_id":3,"user":"user@domain.com","pass":"1752cb32313123131d28322f66a43d2ab","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-07-16 16:06:00\\"}","releaseDate":"2024-07-16 16:06:00","releaseTime":"1721138760","timezone":"Europe\\/Berlin","do_not_login":1,"encodedPass":1} ["A plugin said users_id=[] cannot upload","The user is not logged"] SCRIPT_NAME: /objects/aVideoEncoder.json.php
[Tue Jul 16 14:07:31.368307 2024] [php:notice] [pid 102] [client **IP**:58816] AVideoLog::DEBUG:      Permission denied to receive a file: {"duration":"EE:EE:EE","title":"test55555","first_request":"1","categories_id":0,"format":"mp4","resolution":"","videoDownloadedLink":"","description":"","downloadURL":"","chunkFile":"","encoderURL":"https:\\/\\/encoder2.domain.com\\/","keepEncoding":"0","streamers_id":3,"user":"user@domain.com","pass":"1752cb32313123131d28322f66a43d2ab","return_vars":"{\\"videos_id\\":0,\\"video_id_hash\\":\\"\\",\\"releaseDate\\":\\"2024-07-16 16:06:00\\"}","releaseDate":"2024-07-16 16:06:00","releaseTime":"1721138760","timezone":"Europe\\/Berlin","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php

@DanielnetoDotCom
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check if the user har rights to upload files

https://github.com/WWBN/AVideo/wiki/About-Video-Upload#who-can-upload

@millzee01
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Did this get resolved because I get exactly the same error. Direct upload works, embed works but encoder and api upload video mobile manager doesnt work.

Error i get is Permission denied to receive a file:

@DanielnetoDotCom
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@millzee01 check your logs, encoder and streamer logs

@millzee01
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i get

MOBILE SUCCESS UPLOAD: {"error":false,"videos_id":292,"msg":"We sent your video to the encoder","posterSent":false}

and the file comes into the video folder fine.

then i get:

getPasswordFromUserHashIfTheItIsValid: string not decrypted _user_hash_NndScnFFbEhUZUp1Yll5blNTakNxL09Ocn SCRIPT_NAME: /objects/aVideoEncoderLog.json.php
[15-Aug-2024 18:13:03 Europe/London] AVideoLog::DEBUG: getPasswordFromUserHashIfTheItIsValid: string not decrypted _user_hash_NndScnFFbEhUZUp1Yll5blNTakNxL09Ocn SCRIPT_NAME: /objects/aVideoEncoderLog.json.php
[15-Aug-2024 18:13:03 Europe/London] AVideoLog::DEBUG: loginFromRequest NOT FOUND carl.miller@site.com SCRIPT_NAME: /objects/aVideoEncoderLog.json.php
[15-Aug-2024 13:13:03 America/Toronto] AVideoLog::DEBUG: aVideoEncoderLog.json: start SCRIPT_NAME: /objects/aVideoEncoderLog.json.php
[15-Aug-2024 13:13:03 America/Toronto] AVideoLog::DEBUG: aVideoEncoderLog.json: Permission denied to receive a file: {"msg":"Status changed from queue to downloading","type":"StatusChanged","videos_id":292,"streamers_id":3,"user":"carl.miller@site.com","pass":"_user_hash_NndScnFFbEhUZUp1Yll5blNTakNxL09Ocn","return_vars":"{"videos_id":292}","timezone":"Europe/London","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoderLog.json.php

strange, seems to suggest it cant log me in yet I am logged in fine.

@DanielnetoDotCom
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looks like those credential are no fine

"carl.miller@site.com","pass":"_user_hash_NndScnFFbEhUZUp1Yll5blNTakNxL09Ocn"

Something is missing here _user_hash_NndScnFFbEhUZUp1Yll5blNTakNxL09Ocn

where did you get it from?

@millzee01
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not sure, this account was setup when the server was at version 12 i think

@millzee01
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I use this:
$user_email = "my user email";
$channelhash = "029f5370013c90d157208c1301d42c99";
$videoHubApiUrl = "https://site.com/plugin/MobileManager/upload.php?user=" . $user_email . "&pass=" . $channelhash;

so I dont understand where _user_hash_NndScnFFbEhUZUp1Yll5blNTakNxL09Ocn comes from

@millzee01
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user account uploading file has canUpload set to 1 on the users table in the DB.

@millzee01
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The 56_tmpFile.mp4 appears on the encoder/video folder as well

i have just done a test encoder upload with a 4mb webm file.

It gets copied over but goes no further with
Permission denied to receive a file errors in the logs.

Very strange

@millzee01
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millzee01 commented Aug 16, 2024 •
edited
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@DanielnetoDotCom
Added a log output in user.php - canNotUploadReason()
_error_log("[CARL]USER.PHP function canNotUploadReason reason=" . print_r($reason,true) );

[16-Aug-2024 00:56:13 America/Toronto] AVideoLog::DEBUG: [CARL]USER.PHP function canNotUploadReason reason=Array
(
[0] => A plugin said users_id=[] cannot upload
[1] => The user is not logged
)

whats more concerning is that I manually logged in as the admin and tried to upload with the encoder and got this:
[16-Aug-2024 01:02:16 America/Toronto] AVideoLog::DEBUG: Permission denied to receive a file: {"format":"mp4","title":"test","videoDownloadedLink":"","encoderURL":"https://site.com/encoder/","streamers_id":2,"user":"admin@site.com","pass":"_user_hash_SmNiOTgzT3FXUDR2L25jYUZKS2ZQQkRBOE","return_vars":"{"videos_id":0,"video_id_hash":"","releaseDate":"2024-08-16 06:01:00"}","releaseDate":"2024-08-16 06:01:00","releaseTime":"1723784460","timezone":"Europe/London","do_not_login":1,"encodedPass":1} SCRIPT_NAME: /objects/aVideoEncoder.json.php

and the same reason:
[16-Aug-2024 01:02:16 America/Toronto] AVideoLog::DEBUG: [CARL]USER.PHP function canNotUploadReason reason=Array
(
[0] => A plugin said users_id=[] cannot upload
[1] => The user is not logged
)

so even admin cannot upload using the encoder yet direct upload works a charm and embed video works a charm.

Another thing in the log is that it says the password hash isnt right:
[16-Aug-2024 06:02:16 Europe/London] AVideoLog::DEBUG: [CARL]USER.PHP - loginFromRequest() SCRIPT_NAME: /objects/aVideoEncoder.json.php
[16-Aug-2024 06:02:16 Europe/London] AVideoLog::DEBUG: getPasswordFromUserHashIfTheItIsValid: string not decrypted _user_hash_SmNiOTgzT3FXUDR2L25jYUZKS2ZQQkRBOE SCRIPT_NAME: /objects/aVideoEncoder.json.php
[16-Aug-2024 06:02:16 Europe/London] AVideoLog::DEBUG: getPasswordFromUserHashIfTheItIsValid: string not decrypted _user_hash_SmNiOTgzT3FXUDR2L25jYUZKS2ZQQkRBOE SCRIPT_NAME: /objects/aVideoEncoder.json.php
[16-Aug-2024 06:02:16 Europe/London] AVideoLog::DEBUG: loginFromRequest NOT FOUND admin@site.com SCRIPT_NAME: /objects/aVideoEncoder.json.php

This was a manual login as admin.

I found that if change getUserPass() in USER.PHP to return $_SESSION['user']['password']; instead of passhash then everything works fine.

I suspect there is an issue with either encoding or decoding the password.

@DanielnetoDotCom
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image

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4 participants
@shadow4040 @DanielnetoDotCom @millzee01 @JoshWho