diff --git a/apps/meteor/app/livechat/server/lib/InactiveRoomsMonitor.ts b/apps/meteor/app/livechat/server/lib/InactiveRoomsMonitor.ts
index e885f147ad56..2ab7a75f8f24 100644
--- a/apps/meteor/app/livechat/server/lib/InactiveRoomsMonitor.ts
+++ b/apps/meteor/app/livechat/server/lib/InactiveRoomsMonitor.ts
@@ -3,6 +3,7 @@ import { SyncedCron } from 'meteor/littledata:synced-cron';
 import { Logger } from '../../../logger/server';
 import { Livechat } from './Livechat';
 import { Users, LivechatRooms } from '../../../models/server';
+import { SNS } from './SNS';
 import { settings } from '../../../settings/server';
 
 const logger = new Logger('InactiveRoomsMonitor');
@@ -64,6 +65,16 @@ export class InactiveRoomsMonitor {
 		rooms?.forEach((room: any) => {
 			logger.info('Closing inactive room: ', room._id);
 			Livechat.closeRoom({ comment: this._closeComment, room, user: this._user, visitor: null });
+			SNS.sendEvent({
+				roomId: room._id,
+				category: 'Chat Session',
+				action: 'closed',
+				eventType: 'session',
+				timestamp: new Date().toISOString(),
+				properties: {
+					close_method: 'visitor_abandonment',
+				},
+			});
 		});
 	}
 }