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    <title>My Resume</title>
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    <h1>Summary</h1>
    <p>
      An IT Leader with three decades of experience overseeing infrastructure,
      applications, services, networking, data security, and service desk
      operations. As a manager and director, I especially enjoy mentoring the
      next generation of IT worker, and leading by example to show attention to
      detail, good documentation practices, and customer service skills.
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    <h1>Work Experience</h1>
    <ul>
      <li>
        IT Manager: Communications and Collaboration - MetLife Legal Plans
      </li>
      <li>Vice President of Technology - Corporate Strateegy Partners</li>
      <li>IT Director - Brouse McDowell LPA</li>
    </ul>
    <h1>Skills</h1>
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      <li>
        <b>Technical Skills:</b>
        <ul>
          <li>Microsoft Windows Server</li>
          <li>Microsoft 365 Administration</li>
          <li>
            Hypervisor Administration
            <ul>
              <li>VMWare</li>
              <li>Microsoft Hyper-V</li>
            </ul>
          </li>
          <li>Service Desk Administration</li>
          <li>
            Communications Engineering and Administration
            <ul>
              <li>Webex Control Hub</li>
              <li>Webex Contact Center</li>
              <li>Microsoft Teams Voice</li>
              <li>Shoretel/Mitel</li>
            </ul>
          </li>
        </ul>
      </li>
      <li>
        <b>Inter-personal Skills</b>
        <ul>
          <li>Mentoring</li>
          <li>Conflict Resolution</li>
          <li>Goal Setting</li>
        </ul>
      </li>
    </ul>
    <h1>Involvement</h1>
    <ul>
      <b>President:</b>
      Extra Life Charity - Cleveland, OH Chapter - 2002 - 2004
    </ul>

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      © Copyright 2024 - Glenn Dustin Snyder - All rights reservered
      <p>
        <a href="./public/contact-me.html">Contact Me</a> |
        <a href="./public/hobbies.html">My Hobbies</a>
      </p>
      <address>dustin.snyder@protonmail.com</address>
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