Skip to content

HowTo: Write an Issue

Sebastian Binder edited this page May 19, 2017 · 7 revisions

General Information

A good issue has more than a couple of words. Be as verbose as possible. The faster we know what you are talking about the more likely it is that we can help you out fast. Please write in English (yes, we also speak German), but non-German speakers should also understand what you are talking about, because then bug reports, support requests and feature requests won't be duplicated all the time. And yes, right spelling and punctuation matters as well.

Bug Report or Support Request

If you experience a bug or need support, please feel free to create a new issue. If you think, you found a bug, we would like you to find out first, if the problem is really caused by BedwarsRel. That means there might be incompatibilities with other plugins. So before posting the issue, remove all the other plugins on your server (except the dependencies like Multiverse-Core) and check if the error is still there. If yes or if it's a simple support question and you are going to create an issue, please make sure, you provide us with the following details:

  • Version of BedwarsRel
    • example: 1.2.7 (if you are using a release build)
    • example: 1.2.8 Build 248 (if you are using a Jenkins build)
  • Version of Spigot
  • Server Setup
    • possible values: Single Server, Bungeecord
  • Installed plugins
    • example: Multiverse-Core, PEX, WorldEdit, WorldGuard, and many more…
  • shop.yml
    • instruction: please upload your shop.yml on pastebin and provide us with the link.
  • config.yml
    • instruction: please upload your config.yml on pastebin and provide us with the link. make sure to censor your database credentials.
  • Errors on the Console
    • possible values: no errors on console, yes
    • instruction: if yes, please upload your console output on pastebin and provide us with the link.
  • Problem
  • instruction: please give us a verbose description (see general information above)

Thank you for your cooperation. Feel free to copy this preset into your new issue and edit the VARIABLES which gives you a need output after saving the issue:

### General Information
- **Version of BedwarsRel**: ``VERSION``
- **Version of Spigot**: ``VERSION``
- **Server Setup**: ``SERVER-SETUP``
- **Installed plugins**: ``PLUGIN1, PLUGIN2, ...``
- **shop.yml**: [shop.yml](LINK-TO-PASTEBIN)
- **config.yml**:  [config.yml](LINK-TO-PASTEBIN)
- **Errors on the Console**: [logfile](LINK-TO-PASTEBIN)

### Problem
YOUR-VERY-VERY-VERBOSE-DESCRIPTION

Feature Request

If you have an idea for a great new feature, please feel free to create a new issue. But first make sure you neither find your idea on the planned and declined features list nor in one of the other issues (just use the searchbar). Also make sure you are running the latest build and the feature really hasn't been implemented yet.

Clone this wiki locally