diff --git a/airbyte-integrations/connectors/source-zendesk-chat/source_zendesk_chat/streams.py b/airbyte-integrations/connectors/source-zendesk-chat/source_zendesk_chat/streams.py
index 07f20a39c2fc..efa319b7e835 100644
--- a/airbyte-integrations/connectors/source-zendesk-chat/source_zendesk_chat/streams.py
+++ b/airbyte-integrations/connectors/source-zendesk-chat/source_zendesk_chat/streams.py
@@ -238,7 +238,7 @@ class Bans(IdIncrementalStream):
 
     def get_stream_data(self, response_data) -> List[dict]:
         bans = response_data["ip_address"] + response_data["visitor"]
-        bans = sorted(bans, key=lambda x: pendulum.parse(x["created_at"]))
+        bans = sorted(bans, key=lambda x: pendulum.parse(x["created_at"]) if x["created_at"] else pendulum.min)
         return bans
 
 
diff --git a/docs/integrations/sources/zendesk-chat.md b/docs/integrations/sources/zendesk-chat.md
index f975bd5c9b99..ca53f6493740 100644
--- a/docs/integrations/sources/zendesk-chat.md
+++ b/docs/integrations/sources/zendesk-chat.md
@@ -72,7 +72,7 @@ We recommend creating a restricted, read-only key specifically for Airbyte acces
 
 | Version | Date | Pull Request | Subject |
 | :--- | :--- | :--- | :--- |
-| 0.1.6 | 2021-12-15 | [7313](https://github.com/airbytehq/airbyte/pull/7313) | Added support of `OAuth 2.0` authentication |
+| 0.1.6 | 2021-12-15 | [7313](https://github.com/airbytehq/airbyte/pull/7313) | Added support of `OAuth 2.0` authentication. [8819](https://github.com/airbytehq/airbyte/pull/8819) Fixed the issue with `created_at` can now be `null` for `bans` stream |
 | 0.1.5 | 2021-12-06 | [8425](https://github.com/airbytehq/airbyte/pull/8425) | Update title, description fields in spec |
 | 0.1.4 | 2021-11-22 | [8166](https://github.com/airbytehq/airbyte/pull/8166) | Make `Chats` stream incremental + add tests for all streams |
 | 0.1.3 | 2021-10-21 | [7210](https://github.com/airbytehq/airbyte/pull/7210) | Chats stream is only getting data from first page |