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ITStaffview.jsp
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ITStaffview.jsp
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<!DOCTYPE html>
<html lang="en">
<head>
<title>IT Staff View</title>
<link href="css/style.css" rel = "stylesheet" type="text/css"/>
<link href="https://cdn.jsdelivr.net/npm/@fortawesome/fontawesome-free@5.15.4/css/fontawesome.min.css" rel = "stylesheet">
</head>
<body>
<h1>Welcome to IT Issue Reporting System</h1>
<hr>
<div class="itcontainer">
<div><h1>Update Issue </h1>
<br>
<p>Attend to a user reported issue and update the status here</p>
</div>
<div><h1> View All Issue </h1><br>
<p>View all the open issues reported by users</p>
</div>
<div><h1>Complete Issue</h1><br>
<p>Post addressing the issue you may mark it as complete</p>
</div>
<div><a href="viewreports.jsp" ><h1>View Reports</h1></a> <br>
<p>Generate reports to see Total resolved incidents within last 7 days, Total unresolved incident and Stress rate</p></div>
<div><h1>Add Issue to Knowledge Article</h1>
<p>Check the solution provided by IT Staff and accept the solution</p>
</div>
</div>
</form>
</body>
<footer>
© All rights reserved , Copyright University of NewCastle-Callaghan 2022 <br/>
Akshata Dhuraji, SENG2050, University of NewCastle, <u>Email:c3309266@uon.edu.au</u>
</footer>
</html>