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cant install Alexa_media_player #2621

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pokusamigus opened this issue Oct 13, 2024 · 2 comments
Closed

cant install Alexa_media_player #2621

pokusamigus opened this issue Oct 13, 2024 · 2 comments

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@pokusamigus
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IMPORTANT: Please search the issues, including closed issues, and the FAQ before opening a new issue. The template is mandatory; failure to use it will result in issue closure.

Describe the bug

I was using an old version of the add on via HACS (i think 4.8.1), I had to upgrade the Home Assistant to the current version, and that broke the AMP extension.
So I remove everything and started to scratch.
Once I've done that, I keep getting stuck on the install/authorization phase. which keeps itself on a loop. After I type the user name and password, on the Alexa login screen, it keep moving back, so I go from a user/email login --> password --> user/mail login --> password --> user/mail login --> password --> and so on...

To Reproduce

  1. download the AMP in HACS (any version of AMP)
  2. type the initial setup screen, with user name, password, 2FA token, region, etc.
  3. the next step opens a new browser window for the username
  4. the next step ask for the password
  5. no error happens, but it moves back to step 3 above

Expected behavior
I would expect the next screen to be able to load the integration on the system.

System details

Core 2024.10.2
Supervisor 2024.10.0
Operating System 13.1
Frontend 20241002.3

  • Home Assistant version:
  • alexa_media version (from const.py or HA startup log): 4.13.4
  • alexapy version (from pip show alexapy in homeasssistant container or HA startup log): 1.29.2 --> from manifest.json
  • Is Amazon 2FA/2SV enabled <!---We will not debug login issues if unanswered---> (y/n): YES
  • Amazon Domain: amazon.co.uk

Additional context

I am not sure if related, but i do have a passkey activated on my computer for the amazon access.

@z-master42
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Duplicate of #2514

See comment: #2514 (comment)

@pokusamigus
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Duplicate of #2514

See comment: #2514 (comment)

that is perfect and worked. many thanks!

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