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Issue Summary
when you set a blackout, the alert status don't change when the blackout expire. It change when a new alert arrive, but if not, it always shows as blackout.
For web app issues, include any web browser JavaScript console errors.
Expected behavior
when blackout end, the blackout status on the alert had to expire as well, and return the previous status.
Additional context
I know alerta donesn't work retroactively on alerts, but some things need to be done retroactively, like blackouts. if you can please tell me where to find the code that match the alerts with the blackout, I can try to implement a plugin or modify the code itself, to achive this. The idea is: when I set a blackout, I run the blackout against all alerts that match, and set them in the blackout status. (not the closed ones). when an alert match the blackout, I can assign the blackout id to that alert (more then one if it matchs more blackouts). when the blackout expire, I make a select to match all the alerts that match that blackout (by blackoutid) and remove it. if there are no more blackouts id on that alert, I'll restore the previous alert's status.
maybe there is a better way to do it, but I have no idea how it works now. If you can please tell me the best way to achive this, I can try to work on it and then I'll give you the code for future implementations.
The text was updated successfully, but these errors were encountered:
danielelopez1
changed the title
Blackout never end if alert is not upfated
Blackout never end if alert is not updated
Mar 28, 2024
Issue Summary
when you set a blackout, the alert status don't change when the blackout expire. It change when a new alert arrive, but if not, it always shows as blackout.
Environment
OS: Centos7
API version: 8.7.0
Deployment: Docker
Database: Postgres
Server config:
DATABASE_URL = 'postgresql://user:pass@myhost/alerta'
DATABASE_NAME = 'alerta'
BASE_URL='/api'
ALERT_TIMEOUT= 0
DEFAULT_EXPIRED_DELETE_HRS = 0
DEFAULT_INFO_DELETE_HRS = 0
SHELVE_TIMEOUT=1
HISTORY_LIMIT = 1000
HISTORY_ON_VALUE_CHANGE = False
DEFAULT_PAGE_SIZE = 1500
PLUGINS = [
"blackout",
"reject"
]
DELETE_SCOPES = ["delete:alerts"]
NOTIFICATION_BLACKOUT = True
BLACKOUT_ACCEPT = ['normal', 'ok', 'cleared']
CUSTOMER_VIEWS = True
DEFAULT_FIELD = 'resource'
AUTH_REQUIRED = True
ADMIN_USERS = ['admin']
ADMIN_ROLES = ['admin']
USER_DEFAULT_SCOPES = ['read:alerts','read:customers']
AUTH_PROVIDER = 'basic'
SIGNUP_ENABLED = False
GUEST_DEFAULT_SCOPES = ['read:alerts']
AUTO_REFRESH_INTERVAL=60000
ALLOWED_ENVIRONMENTS = ['Production', 'Pre-Production', 'Disaster Recovery', 'Development', 'Test', 'UNKNOWN']
COLUMNS = ['severity', 'status', 'createTime', "customer", 'origin', 'environment', 'service', 'resource', 'event', 'text', 'owner','ip']
DEBUG = False
AUDIT_TRAIL = ['admin', 'write', 'auth']
AUDIT_LOG = True
AUDIT_LOG_JSON = True
LOG_HANDLERS = ['file']
LOG_FILE = '/var/log/alerta/alertad.log'
LOG_BACKUP_COUNT = 1
LOG_FORMAT = 'json'
LOG_LEVEL = 'WARNING'
To Reproduce
Steps to reproduce the behavior:
For web app issues, include any web browser JavaScript console errors.
Expected behavior
when blackout end, the blackout status on the alert had to expire as well, and return the previous status.
Additional context
I know alerta donesn't work retroactively on alerts, but some things need to be done retroactively, like blackouts. if you can please tell me where to find the code that match the alerts with the blackout, I can try to implement a plugin or modify the code itself, to achive this. The idea is: when I set a blackout, I run the blackout against all alerts that match, and set them in the blackout status. (not the closed ones). when an alert match the blackout, I can assign the blackout id to that alert (more then one if it matchs more blackouts). when the blackout expire, I make a select to match all the alerts that match that blackout (by blackoutid) and remove it. if there are no more blackouts id on that alert, I'll restore the previous alert's status.
maybe there is a better way to do it, but I have no idea how it works now. If you can please tell me the best way to achive this, I can try to work on it and then I'll give you the code for future implementations.
The text was updated successfully, but these errors were encountered: