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Describe the bug
Due to import of attendees via CSV directly, we fill a custom reference for each attendee.
This reference shall be seen in ticket mail and ticket PDF.
After adding Your reference is: {{ticket.extReference}} in line 4 in the TICKET_EMAIL template, all tickets are sent in plaintext.
To Reproduce
Create organization and event
Open the attached CSV alfioInvitation.csv and set a valid mail address and save the file
Select event and click Actions -> import attendees
Drop the CSV file from above
Select an existing category (Check: send tickets via email - this should be an HTML mail)
Click Upload
Go to Configuration -> Name of organization -> Templates -> TICKET_EMAIL
Add the line from above and save the template
Go back to event detail
Click reservations and select the imported reservation id and scroll down to the bottom
Click Send tickets vie email, check the test attendee and click send. This email is plaintext.
Expected behavior
HTML ticket email, but with the additional sentence.
Screenshots
Desktop (please complete the following information):
OS: Windows
Browser: Firefox
Version: 129.0.1 64-bit
Additional context
Docker container: alfio/alf.io:latest
Alf.io version: v.2.0-M5
Edit:
I found Discussion 1292, but I restarted the docker container without change in behavior. And I don't want to change the styling - only the text.
The text was updated successfully, but these errors were encountered:
hi @SilentResonance this is a known limitation that we will remove.
As you have noticed, currently you cannot edit the html email, so by changing the text one, the system will simply not send the html one (as the content may be no more coherent).
Once allowing the override of the html email, we will remove this limitation.
Describe the bug
Due to import of attendees via CSV directly, we fill a custom reference for each attendee.
This reference shall be seen in ticket mail and ticket PDF.
After adding
Your reference is: {{ticket.extReference}}
in line 4 in the TICKET_EMAIL template, all tickets are sent in plaintext.To Reproduce
Expected behavior
HTML ticket email, but with the additional sentence.
Screenshots
Desktop (please complete the following information):
Additional context
Edit:
I found Discussion 1292, but I restarted the docker container without change in behavior. And I don't want to change the styling - only the text.
The text was updated successfully, but these errors were encountered: