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renewal.md

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layout title keywords description breadcrumbText needAutoGenerateSidebar
default-layout
Renew Annual License or Maintenance
renewal, maintenance, annual license
This page is about general FAQ for Customer Portal.
Renewal
true

Renew Annual License or Maintenance

Renew the annual license

When there are 90 days left on your annual license, you will begin to receive our renewal reminder emails. We usually send a series of annual license renewal follow-up emails (90 days before expiration, 60 days, 30 days, 14 days, 7 days, and the expiry date) to the order contacts.

  • Method One

    You can go to "License - Full License" and find the Annual license which you want to renew. By clicking "Renew Now", you will go to Check Out page.

    Renew-License-0-1

    You can also renew multiple licenses at one time by checking multiple licenses and clicking "Renew Selected".

    Renew-License-0-2

  • Method Two

    You can go to "Order" - "Upcoming Renewal" and check "Renew Annual License" tab. You will find all the license(s) which could be renewed.

    You can check all or one of them to renew.

    Renew-License1

  • Method Three

    You can also send email sales@dynamsoft.com to ask for official quote or proforma invoice to process the renewal order.

Renew the software maintenance with Dynamsoft

When there are 90 days left on your maintenance contract, you will begin to receive our renewal reminder emails. We usually send a series of maintenance renewal follow-up emails (90 days before expiration, 60 days, 30 days, 14 days, 7 days, and the expiry date) to the order contacts.

  • Method One

    You can go to "License - Full License" and find the Lifetime license which you want to renew the maintenance. By clicking "Renew Now", you will go to Check Out page.

    Renew-AMC-0-1

    You can also renew the maintenance of multiple licenses at one time by checking multiple licenses and clicking "Renew Selected".

    Renew-AMC-0-2

  • Method Two

    You can go to "Order" - "Upcoming Renewal" and check "Renew Support and Maintenance" tab. You will find all the license(s) whose maintenance could be renewed.

    You can check all or one of them to renew.

    Renew-AMC1

  • Method Three

    You can also send email sales@dynamsoft.com to ask for official quote or proforma invoice to process the renewal order.

Renew an item which has already expired

Please contact us via email support@dynamsoft.

Align renewal date for multiple orders

Please contact us via email support@dynamsoft.