Operational criteria

[peterkwells]

Describe the problem, gap or error in the framework
In the operational section for the framework a criteria is "vulnerable communities, who may not be able to engage with a technology solution, have been offered alternatives". This focuses on a particular type of vulnerability and problem, which might cause others to be missed.

Describe alternatives you've considered
An alternative approach would be to:

• expand on the user needs/profiles section to encourage identification of different communities & vulnerabilities, and how to get information about potential contact to them
• alter this criteria to encourage people to look at the breadth of tech/non-tech solutions being offered, how those match against the different user needs, and to consider whether the range of solutions provides adequate coverage to meet both public health goals and to avoid discrimination & unequitable (inequitable? sp?) outcomes

Additional context
The earlier discussion section of the paper could usefully highlight how people from different communities and with different vulnerabilities intermingle as friends, as workers, or on the same public transport and therefore, if they are infected, expose each other to risk of transmission.

[ellenbroad]

Hi @peterkwells great suggestions for expanding on the definition of vulnerable communities, using the operational use component of SOAP. We'll incorporate these adjustments to version 2, and post updates here to see if these meet your suggestions.