Add or update GitHub pull request and issue template

.github/ISSUE_TEMPLATE.md

@@ -0,0 +1,42 @@
+<!--
+Please have a look at the issue templates you get when you click "New issue" in the GitHub UI.
+We very much prefer issues created by using one of these templates.
+-->
+
+### Issue Type
+<!-- Please check the boxes by putting an x in the [ ] like so: [x] -->
+
+- [ ] Bug Report
+- [ ] Feature Request
+- [ ] Support Question
+
+## Description
+
+## Information
+<!-- Include all relevant information that might help understand and reproduce the problem -->
+
+### Command or Code
+<!-- What command or code is needed to reproduce the problem? -->
+
+### Environment, Platform, Device
+<!-- In what environment, on what platform or on which device are you experiencing the issue? -->
+
+
+
+### Version information
+<!-- 
+What are relevant versions you are using?
+For example:
+Cordova: Cordova CLI, Cordova Platforms, Cordova Plugins 
+Other Frameworks: Ionic Framework and CLI version
+Operating System, Android Studio, Xcode etc.
+-->
+
+
+
+## Checklist
+<!-- Please check the boxes by putting an `x` in the `[ ]` like so: `[x]` -->
+
+- [ ] I searched for already existing GitHub issues about this
+- [ ] I updated all Cordova tooling to their most recent version
+- [ ] I included all the necessary information above

.github/ISSUE_TEMPLATE/BUG_REPORT.md

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+---
+name: 🐛 Bug Report
+about: If something isn't working as expected.
+
+---
+
+# Bug Report
+
+## Problem
+
+### What is expected to happen?
+
+
+
+### What does actually happen?
+
+
+
+## Information
+<!-- Include all relevant information that might help understand and reproduce the problem -->
+
+
+
+### Command or Code
+<!-- What command or code is needed to reproduce the problem? -->
+
+
+
+### Environment, Platform, Device
+<!-- In what environment, on what platform or on which device are you experiencing the issue? -->
+
+
+
+### Version information
+<!-- 
+What are relevant versions you are using?
+For example:
+Cordova: Cordova CLI, Cordova Platforms, Cordova Plugins 
+Other Frameworks: Ionic Framework and CLI version
+Operating System, Android Studio, Xcode etc.
+-->
+
+
+
+## Checklist
+<!-- Please check the boxes by putting an x in the [ ] like so: [x] -->
+
+- [ ] I searched for existing GitHub issues
+- [ ] I updated all Cordova tooling to most recent version
+- [ ] I included all the necessary information above

.github/ISSUE_TEMPLATE/FEATURE_REQUEST.md

@@ -0,0 +1,29 @@
+---
+name: 🚀 Feature Request
+about: A suggestion for a new functionality
+
+---
+
+# Feature Request
+
+## Motivation Behind Feature
+<!-- Why should this feature be implemented? What problem does it solve? -->
+
+
+
+## Feature Description
+<!-- 
+Describe your feature request in detail
+Please provide any code examples or screenshots of what this feature would look like
+Are there any drawbacks? Will this break anything for existing users? 
+-->
+
+
+
+## Alternatives or Workarounds
+<!-- 
+Describe alternatives or workarounds you are currently using 
+Are there ways to do this with existing functionality?
+-->
+
+

.github/ISSUE_TEMPLATE/SUPPORT_QUESTION.md

@@ -0,0 +1,27 @@
+---
+name: 💬 Support Question
+about: If you have a question, please check out our Slack or StackOverflow!
+
+---
+
+<!------------^ Click "Preview" for a nicer view! -->
+
+Apache Cordova uses GitHub Issues as a feature request and bug tracker _only_.
+For usage and support questions, please check out the resources below. Thanks!
+
+---
+
+You can get answers to your usage and support questions about **Apache Cordova** on:
+
+* Slack Community Chat: https://cordova.slack.com (you can sign-up at http://slack.cordova.io/)
+* StackOverflow: https://stackoverflow.com/questions/tagged/cordova using the tag `cordova`
+
+---
+
+If you are using a tool that uses Cordova internally, like e.g. Ionic, check their support channels:
+
+* **Ionic Framework**
+  * [Ionic Community Forum](https://forum.ionicframework.com/)
+  * [Ionic Worldwide Slack](https://ionicworldwide.herokuapp.com/)
+* **PhoneGap**
+  * [PhoneGap Developer Community](https://forums.adobe.com/community/phonegap)

.github/PULL_REQUEST_TEMPLATE.md

@@ -1,6 +1,5 @@
 <!--
-Please make sure the checklist boxes are all checked before submitting the PR. The checklist
-is intended as a quick reference, for complete details please see our Contributor Guidelines:
+Please make sure the checklist boxes are all checked before submitting the PR. The checklist is intended as a quick reference, for complete details please see our Contributor Guidelines:
 
 http://cordova.apache.org/contribute/contribute_guidelines.html
 
@@ -10,13 +9,27 @@ Thanks!
 ### Platforms affected
 
 
-### What does this PR do?
 
+### Motivation and Context
+<!-- Why is this change required? What problem does it solve? -->
+<!-- If it fixes an open issue, please link to the issue here. -->
+
+
+
+### Description
+<!-- Describe your changes in detail -->
+
+
+
+### Testing
+<!-- Please describe in detail how you tested your changes. -->
 
-### What testing has been done on this change?
 
 
 ### Checklist
-- [ ] [Reported an issue](http://cordova.apache.org/contribute/issues.html) in the JIRA database
-- [ ] Commit message follows the format: "CB-3232: (android) Fix bug with resolving file paths", where CB-xxxx is the JIRA ID & "android" is the platform affected.
-- [ ] Added automated test coverage as appropriate for this change.
+
+- [ ] I've run the tests to see all new and existing tests pass
+- [ ] I added automated test coverage as appropriate for this change
+- [ ] Commit is prefixed with `(platform)` if this change only applies to one platform (e.g. `(android)`)
+- [ ] If this Pull Request resolves an issue, I linked to the issue in the text above (and used the correct [keyword to close issues using keywords](https://help.github.com/articles/closing-issues-using-keywords/))
+- [ ] I've updated the documentation if necessary