diff --git a/.changesets/config_geal_raise_redis_timeouts.md b/.changesets/config_geal_raise_redis_timeouts.md
new file mode 100644
index 0000000000..3dec9af696
--- /dev/null
+++ b/.changesets/config_geal_raise_redis_timeouts.md
@@ -0,0 +1,5 @@
+### Increase default Redis timeout ([PR #5795](https://github.com/apollographql/router/pull/5795))
+
+The default Redis command timeout was increased from 2ms to 500ms to accommodate common production use cases.
+
+By [@Geal](https://github.com/Geal) in https://github.com/apollographql/router/pull/5795
\ No newline at end of file
diff --git a/Cargo.toml b/Cargo.toml
index 7c5fe5a189..2d5abeb92d 100644
--- a/Cargo.toml
+++ b/Cargo.toml
@@ -75,4 +75,4 @@ serde_json_bytes = { version = "0.2.4", features = ["preserve_order"] }
 sha1 = "0.10.6"
 tempfile = "3.10.1"
 tokio = { version = "1.36.0", features = ["full"] }
-tower = { version = "0.4.13", features = ["full"] }
+tower = { version = "0.4.13", features = ["full"] }
\ No newline at end of file
diff --git a/apollo-router/src/cache/redis.rs b/apollo-router/src/cache/redis.rs
index ae0697b3cf..1e14cc4247 100644
--- a/apollo-router/src/cache/redis.rs
+++ b/apollo-router/src/cache/redis.rs
@@ -171,7 +171,7 @@ impl RedisCacheStorage {
         let client = RedisClient::new(
             client_config,
             Some(PerformanceConfig {
-                default_command_timeout: config.timeout.unwrap_or(Duration::from_millis(2)),
+                default_command_timeout: config.timeout.unwrap_or(Duration::from_millis(500)),
                 ..Default::default()
             }),
             None,
diff --git a/docs/source/configuration/distributed-caching.mdx b/docs/source/configuration/distributed-caching.mdx
index 2890cad126..ddc87a6fa3 100644
--- a/docs/source/configuration/distributed-caching.mdx
+++ b/docs/source/configuration/distributed-caching.mdx
@@ -131,7 +131,7 @@ supergraph:
         urls: ["redis://..."] #highlight-line
         username: admin/123 # Optional, can be part of the urls directly, mainly useful if you have special character like '/' in your password that doesn't work in url. This field takes precedence over the username in the URL
         password: admin # Optional, can be part of the urls directly, mainly useful if you have special character like '/' in your password that doesn't work in url. This field takes precedence over the password in the URL
-        timeout: 5ms # Optional, by default: 2ms
+        timeout: 2s # Optional, by default: 500ms
         ttl: 24h # Optional
         namespace: "prefix"  # Optional
         #tls:
@@ -141,7 +141,7 @@ supergraph:
 
 #### Timeout
 
-Connecting and sending commands to Redis are subject to a timeout, set by default to 2ms, that can be overriden.
+Connecting and sending commands to Redis are subject to a timeout, set by default to 500ms, that can be overriden.
 
 
 #### TTL
diff --git a/docs/source/configuration/entity-caching.mdx b/docs/source/configuration/entity-caching.mdx
index 6d53a2ba7b..a44cbd806d 100644
--- a/docs/source/configuration/entity-caching.mdx
+++ b/docs/source/configuration/entity-caching.mdx
@@ -91,7 +91,7 @@ preview_entity_cache:
       # Configure Redis
       redis:
         urls: ["redis://..."]
-        timeout: 5ms # Optional, by default: 2ms
+        timeout: 2s # Optional, by default: 500ms
         ttl: 24h # Optional, by default no expiration
     # Configure entity caching per subgraph, overrides options from the "all" section
     subgraphs: