You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Expected behaviour
When reviewing normalized files, the files can be downloaded
Current behaviour
Downloading a big mp4 file (6gb) shows an internal server error, and the following message in the dashboard log file:
ERROR 2024-02-XX XX:XX:XX django.request:exception:handle_uncaught_exception:135: Internal Server Error: /filesystem/download_fs/
Traceback (most recent call last):
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/exception.py", line 41, in inner
response = get_response(request)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/base.py", line 187, in _get_response
response = self.process_exception_by_middleware(e, request)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/core/handlers/base.py", line 185, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/opt/archivematica/archivematica/src/dashboard/src/components/filesystem_ajax/views.py", line 1069, in download_fs
return helpers.send_file(request, requested_filepath)
File "/opt/archivematica/archivematica/src/dashboard/src/components/helpers.py", line 270, in send_file
response = HttpResponse(wrapper)
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/http/response.py", line 303, in __init__
self.content = content
File "/usr/share/archivematica/virtualenvs/archivematica/lib/python3.6/site-packages/django/http/response.py", line 329, in content
content = b''.join(self.make_bytes(chunk) for chunk in value)
MemoryError
Steps to reproduce
Set "Approve normalization" to "None"
Run a transfer with a big enough file
In the "Approve normalization" job, click "Review" and try downloading a big file
Your environment (version of Archivematica, operating system, other relevant details)
Ubuntu 20.04 with Archivematica 1.14.1
For Artefactual use:
Before you close this issue, you must check off the following:
All pull requests related to this issue are properly linked
All pull requests related to this issue have been merged
A testing plan for this issue has been implemented and passed (testing plan information should be included in the issue body or comments)
Documentation regarding this issue has been written and merged (if applicable)
Details about this issue have been added to the release notes (if applicable)
The text was updated successfully, but these errors were encountered:
Expected behaviour
When reviewing normalized files, the files can be downloaded
Current behaviour
Downloading a big mp4 file (6gb) shows an internal server error, and the following message in the dashboard log file:
Steps to reproduce
Your environment (version of Archivematica, operating system, other relevant details)
Ubuntu 20.04 with Archivematica 1.14.1
For Artefactual use:
Before you close this issue, you must check off the following:
The text was updated successfully, but these errors were encountered: