From c502bbb93bb86936c909f914381f6fc694b6f1a7 Mon Sep 17 00:00:00 2001 From: Baptiste Arnaud Date: Tue, 15 Feb 2022 17:41:52 +0100 Subject: [PATCH] =?UTF-8?q?docs:=20=F0=9F=93=9D=20Add=20FAQ?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- apps/docs/docs/faq.md | 24 ++++++++++++++++++++++++ 1 file changed, 24 insertions(+) create mode 100644 apps/docs/docs/faq.md diff --git a/apps/docs/docs/faq.md b/apps/docs/docs/faq.md new file mode 100644 index 0000000000..e53c226881 --- /dev/null +++ b/apps/docs/docs/faq.md @@ -0,0 +1,24 @@ +# FAQ + +## How do I move my typebots from the old version to the new version? + +Because Typebot is built on a new infrastructure that allows maximum freedom and performance, you won't be able to migrate your typebots from v1 to v2. +Rest assured, 1.0 bots will still be available (for at least 3 months). + +The best strategy is to keep your v1 bots in v1 and create your new bots on v2 😃 + +## I can't see my previously created bots! 😱 + +It's because they now reside in v1 located at https://old.typebot.io. + +## What's the difference between v1 and v2? + +Typebot 2.0 is a brand new building experience that allows you to create unique personalized experience without having to scratch your head 😄 + +It is also built a more powerful and scalable infrastructure that unlocks many possible future features + +## I have a lifetime or pro plan on v1 but I don't have it on v2. + +Try to click again on the “Create my account” button on the email I sent you (with subject "Unlock your Typebot 2.0 plan"). It should unlock your plan. + +Otherwise, shoot an email to support@typebot.io with the email associated to your v1 account.