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The App version you are using is outdated #17

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zaporozhetsAnton opened this issue Apr 17, 2020 · 9 comments
Open

The App version you are using is outdated #17

zaporozhetsAnton opened this issue Apr 17, 2020 · 9 comments

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@zaporozhetsAnton
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When I try to run the demo on android simulator I get this error:
"The App version you are using is outdated. Please update the app before trying again."
https://prnt.sc/s0zsmu

@zaporozhetsAnton
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I have created a release android build and installed on an android device. Bug reproduces on simulator and device too.

@nyablo
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nyablo commented Apr 17, 2020

@zaporozhetsAnton thank you for reporting the issue.

Unfortunately, I could not reproduce that.
If you provide more info on how to do that(e.g. your environment, steps), I'll be happy to help you.

@zaporozhetsAnton
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zaporozhetsAnton commented Apr 18, 2020

@NazarYablonskiy
Steps:
1 git clone git@github.com:bitwala/react-native-idnow.git
2 cd react-native-idnow/demo/ReactNativeIDnowSample
3 yarn install
4 cd ios/ && pod install && cd ../
5 Change transactionToken in App.tsx
6 yarn run android
7 in simulator press 'Start video identification' and get error 'The App version you are using is outdated. Please update the app before trying again.'

System:
OS: macOS 10.15.4
CPU: (12) x64 Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz
Memory: 6.73 GB / 16.00 GB
Shell: 5.7.1 - /bin/zsh
Binaries:
Node: 13.10.1 - ~/.nvm/versions/node/v13.10.1/bin/node
Yarn: 1.22.4 - /usr/local/bin/yarn
npm: 6.13.7 - ~/.nvm/versions/node/v13.10.1/bin/npm
Watchman: 4.9.0 - /usr/local/bin/watchman
SDKs:
iOS SDK:
Platforms: iOS 13.4, DriverKit 19.0, macOS 10.15, tvOS 13.4, watchOS 6.2
IDEs:
Android Studio: 3.6 AI-192.7142.36.36.6308749
Xcode: 11.4.1/11E503a - /usr/bin/xcodebuild
npmPackages:
react: 16.9.0 => 16.9.0
react-native: 0.61.4 => 0.61.4
npmGlobalPackages:
react-native-cli: 2.0.1

@nyablo
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nyablo commented Apr 18, 2020

Thank you @zaporozhetsAnton,

I've just tried to run the identification on simulators(android API 28, 29 and R), all good so far, could not reproduce.

@nyablo
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nyablo commented Apr 18, 2020

@zaporozhetsAnton Try reaching out authors of the native android lib, most likely they are able to help you.

@zaporozhetsAnton
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@NazarYablonskiy I went throw all steps that I wrote above on another computer, and the result was the same. Error: "The App version you are using is outdated. Please update the app before trying again."
I will try to find out whats the problem, but you need to know that this error reproduces not only on one laptop.

@nyablo
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nyablo commented Apr 21, 2020

@zaporozhetsAnton I wish I could help you, but I don't have access to the source code of the IDNow SDK for Android nor can reproduce the issue.
Good luck with that!

PRs are always welcome :)

@zaporozhetsAnton
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Ok, thank you @NazarYablonskiy. I created an issue in the repo of native de.idnow.android. Maybe the authors of SDK will help.

@plotic
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plotic commented May 11, 2020

@NazarYablonskiy I also tried using the demo app for iOS device, but it doesn't work. I'm getting the same message.

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