Edge extension crashes

[xandora]

Steps To Reproduce

Unsure of how to reproduce this bug, it appears to happen randomly but has happened several times in the last handful of weeks for me.

Usually, I do not notice it has happened until I need to use the extension, then I have to visit the store page to enable the extension again.

Expected Result

Extension doesn't crash.

Actual Result

Extension crashes, if you don't notice the balloon notification in time you have to then re-enable from the extension store page.

Screenshots or Videos

Crash balloon:

Extension seems to be loaded:

Edge extension store shows that it is installed, but disabled:

Additional Context

No response

Operating System

Windows

Operating System Version

11

Web Browser

Microsoft Edge

Browser Version

Version 127.0.2651.74 (Official build) (64-bit)

Build Version

Version 2024.7.1

Issue Tracking Info

• I understand that work is tracked outside of Github. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[Krychaz]

Hello there,

Will you try uninstalling the application, removing any leftover data, powering off and on your device and re-installing? Does this issue still persist?

Guide to the leftover data: https://bitwarden.com/help/data-storage/#on-your-local-machine

Let me know if that helps.

[xandora]

I have just completed these steps. I guess we'll wait and see if this issue happens again, it was pretty intermittent before.

[xandora]

That was quick, the extension has crashed again.

[xandora]

Another crash this morning. Just regular browser usage, have not interacted with the extension today.

[xandora]

Crashed again. Very frustrating considering that the link to reactivate the extension doesn't always work.