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Separate email templates/addresses based on payment method #29

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ezvirtual opened this issue Aug 20, 2014 · 1 comment
Open

Separate email templates/addresses based on payment method #29

ezvirtual opened this issue Aug 20, 2014 · 1 comment

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@ezvirtual
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This is a user story for a feature/enhancement request from one of the b.p.shop merchants we work with.

As a merchant I would like to be able to select different email addresses and templates for automated emails to be sent to, based on payment method.

Example:
Credit card payment method:

  • 'Template A' email is sent to 'Customer' and 'Admin A' email addresses
  • 'Template C [packing slip]' email is sent to distributer for immediate dispatch.

Invoice payment method:

  • 'Template A' Email is sent to 'Customer' and 'Admin B' email addresses. Payment is verified before order is dispatched.

I had also wondered if this could be extended to automated email triggers being available when payment and order states are changed. This may be an over complication however.

It would also be good for uses to be able to add 'CC' and 'BCC' recipents to admin email address(es).
The example above is based on the current method that we have hacked together to work for the immediate demand, however I think it would be a nice feature to implement properly! It would be good to collect other needs/use cases for this beforehand however...

@ezvirtual ezvirtual changed the title Seperate email templates/addressses based on payment method Separate email templates/addresses based on payment method Aug 20, 2014
@agitator
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+1

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