[CLOSED] Problems on OSX

[core-ai-bot]

Issue by MauricioAntunez
Tuesday Mar 11, 2014 at 18:17 GMT
Originally opened as adobe/brackets#7158

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On OSX Mavericks i've experimented a lot of troubles with the las release of Brackets.

N°1 If you are working on 'Project X', close brackets, move o delete the 'Project X folder' and Execute Brackets again. It takes a long time to turn on, and sometimes it crashes in the process.

N°2 this is common in the last version, if you click 'Live Preview' button twice fast, it stop working, you had to close and execute brackets again.

N°3 Working on 'Project X' with LESS files for CSS, and 'compiling less on save' with another program, several times brackets crashes.

I've talked about with@notwebsafe via twitter.

[core-ai-bot]

Comment by peterflynn
Tuesday Mar 11, 2014 at 18:37 GMT

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@mantunez When you say "crash" in issues (1) and (3), do you mean the Brackets window closed and you saw a message box like this one? If so, next time it happens you can click "Report..." and then copy the contents of the text field into a Gist. For earlier crashes, you should be able to get the same info by launching the Console app and looking under FILES > ~/Library/Logs > CrashReporter.

If you didn't see an error dialog like the one linked above, can you describe the symptoms in more detail?

[core-ai-bot]

Comment by peterflynn
Tuesday Mar 11, 2014 at 18:37 GMT

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Oh, and issue (2) should be fixed in the next sprint -- see PR #7049.

[core-ai-bot]

Comment by MauricioAntunez
Tuesday Mar 11, 2014 at 19:27 GMT

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Not exactly, sorry my english i'm not native.

Sometimes the program stop working and OSX show me a report windows similar of your picture. Another times stop working on "background", when look Activity Monitor there say (not working), it's like a part of brakets stopped working because the program itself still working but the general performance of app decrease and in that moment turn on Activity Monitor/Monitor de Actividad (OSX in spanish) and say some proccess of brackets with this (not working).

I will reinstall Brackets and looking under FILES > ~/Library/Logs > CrashReporter when this happen again.

[core-ai-bot]

Comment by peterflynn
Tuesday Mar 11, 2014 at 19:50 GMT

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@mantunez You can ignore the Activity Monitor message -- it says "not responding" all the time, even when Brackets is working fine (see bug #5794). Does Brackets actually stop responding to mouse clicks or typing?

[core-ai-bot]

Comment by MauricioAntunez
Wednesday Mar 12, 2014 at 12:18 GMT

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No problems with mouse clicks or typing.

Thanks@peterflynn

[core-ai-bot]

Comment by peterflynn
Wednesday Mar 12, 2014 at 17:06 GMT

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Ok... leaving open since it sounds like you've seen a couple actual crashes. @mantunez Can you post the logs (from Console app as noted above) for us to review?

[core-ai-bot]

Comment by MauricioAntunez
Wednesday Mar 12, 2014 at 18:01 GMT

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No problem, the next time i will copy the logs, I don't have the previous log because i've deleted the app when this happened.
I've installed the app yesterday.

[core-ai-bot]

Comment by peterflynn
Wednesday Mar 19, 2014 at 18:12 GMT

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Reviewed - medium priority to me to continue investigating.

@mantunez No more crashes yet?

[core-ai-bot]

Comment by peterflynn
Friday Mar 21, 2014 at 20:32 GMT

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@mantunez Btw even if you uninstalled the old version, any crash logs are probably still there. Can you look in the Console app under FILES > ~/Library/Logs > CrashReporter and see if any of the previous crashes are recorded?

[core-ai-bot]

Comment by MauricioAntunez
Saturday Mar 22, 2014 at 15:28 GMT

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sorry@peterflynn but deleted the application was deleted with AppCleaner, so there is nothing left from the previous installation. I checked the logs with Console and no logs.