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[Desktop] pending rewards not moved into wallet #11129

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rodmirsantana opened this issue Aug 7, 2020 · 3 comments
Closed

[Desktop] pending rewards not moved into wallet #11129

rodmirsantana opened this issue Aug 7, 2020 · 3 comments

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@rodmirsantana
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Description

I have pending rewards that should have been added to my wallet, but its balance is still 0, as can be seen in the screenshot below.

Steps to Reproduce

  1. Open "Rewards page": (brave://rewards/);
  2. Check wallet balance and compare with "Estimated pending rewards" as shown on the left under the "Ads" card.

Actual result:

Image from Gyazo

Expected result:

Balance on wallet should be the same as on "Estimaded pending rewards", since the payout date is already due (08/07/2020) at the time of writing this issue.

Brave version (brave://version info)

Brave 1.11.104 Chromium: 84.0.4147.105 (Official Build) (64-bit)
Revision a6b12dfad6663f13a7e16e9a42a6a4975374096b-refs/branch-heads/4147@{#943}
OS macOS Version 10.15.6 (Build 19G73)

Version/Channel Information:

  • Can you reproduce this issue with the current release?
  • Can you reproduce this issue with the beta channel?
  • Can you reproduce this issue with the nightly channel?

Other Additional Information:

  • Does the issue resolve itself when disabling Brave Shields?
  • Does the issue resolve itself when disabling Brave Rewards?
  • Is the issue reproducible on the latest version of Chrome?
@kjozwiak kjozwiak changed the title [Desktop] [Desktop] pending rewards not moved into wallet Aug 11, 2020
@tmancey
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tmancey commented Aug 20, 2020

@rodmirsantana These rewards may not have cleared and are still pending. Can you please let me know if they are not paid in September.

@rodmirsantana
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@tmancey I believe they now moved from pendint to my wallet. Please let me know if this is correct:

Screen Shot 2020-08-20 at 07 56 58

@tmancey
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tmancey commented Aug 20, 2020

@rodmirsantana Looks good to me, if you experiencing any other issues please do reach out to support. Thank you

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