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Expected Rewards not synchronised #15927

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lrosique opened this issue May 18, 2021 · 2 comments
Closed

Expected Rewards not synchronised #15927

lrosique opened this issue May 18, 2021 · 2 comments

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@lrosique
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lrosique commented May 18, 2021

Description

I synchronised my first computer with my second and my android phone, on the three I now have 0 BAT expected (all reset)

Steps to Reproduce

  1. Use Brave on computer 1, connect to uphold wallet win a BAT, activate sync (new chain)
  2. Go to android and use sync phrase to link your account : expectations are not sync
  3. Go to computer 2, opt-in to sync, nothing changes.
  4. Connect computer 2 to wallet, still 0 BAT
  5. "Win" a BAT on computer 2 : not the same expected rewards on all three devices

Actual result:

BAT is not sync

Expected result:

my BAT would add up and should be common between the three devices

Reproduces how often:

Brave version (brave://version info)

Brave 1.24.85 Chromium: 90.0.4430.212 (Build officiel) (64 bits)
Révision e3cd97fc771b893b7fd1879196d1215b622c2bed-refs/branch-heads/4430@{#1429}
Système d'exploitation Windows 10 OS Version 2004 (Build 19041.985)

Version/Channel Information:

current release yes (it's what i have), other channels i don't know

Other Additional Information:

not relevant

Miscellaneous Information:

nothing special

@lrosique lrosique changed the title Rewards lost ? Rewards lost with uphold wallet May 18, 2021
@lrosique lrosique changed the title Rewards lost with uphold wallet Expected Rewards not synchronised May 18, 2021
@kenherbert
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kenherbert commented May 18, 2021

Sync does not handle anything regarding your Rewards balance.

The only way to share the balance across multiple devices is to connect all of the devices to Uphold (just be aware there is a 4 device maximum for connecting to Uphold).

@Miyayes
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Miyayes commented Sep 15, 2021

Brave Rewards data is currently not supported by Brave Sync. This is something we want to move towards in the future. In the meantime, you can connect the same Uphold or Gemini account (verify your wallet) on your separate devices.

@Miyayes Miyayes closed this as completed Sep 15, 2021
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