No audio output in Google Meet (blocked by autoplay)

[jameshalsall]

Description

When joining Google Meet there is no audio output. If I join using Google Chrome then I hear audio no problem. I have compared Google Meet settings between Brave and Chrome and they are identical, so this points to a problem with Brave itself.

It has always worked for me in the past but the recent updates to Google Meet that were released may have caused this issue to occur.

Test plan / Steps to Reproduce

1. Open up https://meet.google.com/_meet in Brave
2. Click the settings cog in the top right
3. Press "Test" next to the Speakers setting and you should hear no output

Actual result:

Audio should work in Google Meet.

Expected result:

No audio is output in the speakers when using Google Meet.

Reproduces how often:

Always.

Brave version (brave://version info)

Brave    | 0.64.77 Chromium: 74.0.3729.169 (Official Build) (64-bit)
Revision | 78e4f8db3ce38f6c26cf56eed7ae9b331fc67ada-refs/branch-heads/3729@{#1013}
OS       | Mac OS X

Version/Channel Information:

I have not tried.
I can reproduce this issue in the Beta version too.

Other Additional Information:

• Does the issue resolve itself when disabling Brave Shields? No.
• Does the issue resolve itself when disabling Brave Rewards? No.
• Is the issue reproducible on the latest version of Chrome? No.

[YvanDaSilva]

I had the same problem, and by switching default sound cards now I have the opposite problem.
I have audio output but not audio input.

I can hear everyone clearly.
People are not able to hear me. The input icon shows the microphone line as active (the little spectrum moves up and down) (Sound reaches Brave, but does not leave Brave browser for the web).

I also disabled every "Brave" feature to see if it changes anything, it ends with the same result.

This is not reproducible on the latest version of chrome with the same exact settings and accounts.
Note: I can switch inputs as much as I want on Chrome it doesn't effect my ability to have output and input sound. However on Brave, even after a full restart the outcome is always uncertain.

Brave | 0.64.77 Chromium: 74.0.3729.169 (Official Build) (64-bit)
Revision | 78e4f8db3ce38f6c26cf56eed7ae9b331fc67ada-refs/branch-heads/3729@{#1013}
OS | Linux

[Aracki]

Same problem here with:
Brave | 0.64.77
OS | MacOS Mojave

[rebron]

@rebron to reproduce.

[YvanDaSilva]

What more info do you need ?

[mdczaplicki]

Same here
Version 0.69.132 Chromium: 77.0.3865.90 (Official Build) (64-bit)
Linux Mint 19

[JacobMuchow]

Got it figured out after some tweaking. I think the main thing was enabling auto-play for meet.google.com.

• Disabled Brave Shield
• Updated to latest version
• Saw a warning in the corner that auto-play was disabled for meet.google.com, I enabled it. That fixed it.
• Re-enabled Brave Shield. Still works.

Why Google Meet needs auto-play on for the audio to work is beyond me.

Brave Version 0.70.121 Chromium: 78.0.3904.70 (Official Build) (64-bit)
macOS Mojave 10.14.6

[cmer]

Thanks @JacobMuchow, confirmed working for me too!

[fmarier]

meet.google.com is already whitelisted so there might be another hostname/domain that needs to be whitelisted.

[GeetaSarvadnya]

Verification passed on

Brave	1.4.96 Chromium: 80.0.3987.132 (Official Build) (64-bit)
Revision	fcea73228632975e052eb90fcf6cd1752d3b42b4-refs/branch-heads/3987@{#974}
OS	Windows 10 OS Version 1803 (Build 17134.1006)

• Reproduced the issue in 1.4.95
• Verified STR from the description
• Verified that click on "Test" output the audio in 1.4.96
  

Verification passed on

Brave	1.4.96 Chromium: 80.0.3987.132 (Official Build) (64-bit)
Revision	fcea73228632975e052eb90fcf6cd1752d3b42b4-refs/branch-heads/3987@{#974}
OS	Ubuntu 18.04 LTS

• Reproduced the issue in 1.4.95 - auto play blocks the sound
• Verified the test plan from the description. The sound is played

Verified passed with

Brave	1.4.96 Chromium: 80.0.3987.132 (Official Build) (64-bit)
Revision	fcea73228632975e052eb90fcf6cd1752d3b42b4-refs/branch-heads/3987@{#974}
OS	macOS Version 10.14.6 (Build 18G3020)

• Reproduced the issue in 1.4.95 - auto play blocks the sound
• Verified the test plan from the description. The sound is played in 1.4.96.

[Tectract]

Bump / reopen please. I'm experiencing this issue with the latest Brave and autoplay / shields settings is having no effect for me. Google meet will NOT play any sound, other sites play sound just fine.

[bsclifton]

@Tectract you might visit brave://settings/socialBlocking and then enable Allow Google login buttons on third party sites and also Allow Google login for extensions under extensions. There's also an option for Hangouts. Let us know if toggling any of those helps

[sp]

Same problem here, just started in the last couple weeks.

Version 1.17.75 Chromium: 87.0.4280.88 (Official Build) (x86_64)
macOS Mojave 10.14.6

[Hansie020]

On macOS Catalina 10.15.7 and Version 1.18.70 Chromium: 87.0.4280.101 (Official Build) (x86_64) I have the same issue. Setting the Allow Google login buttons on third party sites and also Allow Google login for extensions dit not work

[posita]

I'm also seeing this with Catalina 10.15.7 and Version 1.22.70 Chromium: 89.0.4389.105 (Official Build) (x86_64) with autoplay allowed globally (no site-specific settings).

[Tectract]

Allow Google login for extensions

Hmmmmm this seems to be weakening my security to try and route around a bug?

Can we just get the issue fixed for this one site somehow without me needing to do that? Can we make it so google login can only access extensions published by google?

[zigojacko]

Experiencing this issue in Jan 2022 still !!

Couldn't figure it out so switched to a different browser just to use Google Meet which worked fine. It's definitely something to do with the Brave Shields tracking but nothing I tried resolved it.

[fmarier]

I used Google Meet in Brave (beta) yesterday and it worked fine. Are you sure you gave it all of the permissions it needs?

[ccollova]

I have the same problem but - strange enough - it happens on all chromium-based browsers where i am logged in, not only on one computer, but cross-devices... ¯_(ツ)_/¯ I mean: I have a MacBook Pro, three Chromebooks, one Windows machine. Wherever (i.e. from any device using a chromium-based browser) I access Google Meet, I get no sound output. It works on Firefox though. Which leads me to think that (1) being Firefox not based on Chromium that makes it work (2) the problem should lie in some chromium-based extension or setting that is synched cross platform whenever I access my account.