From 4f34e9ed7ad47b0196ad6183902a7cd0319a6a68 Mon Sep 17 00:00:00 2001 From: Lydia Xie Date: Fri, 31 May 2024 14:46:46 -0700 Subject: [PATCH 1/2] BD-3138 Expected behavior for updated email address --- .../email/managing_user_subscriptions.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md b/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md index 650bdf3c9cb..86c7a108948 100644 --- a/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md +++ b/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md @@ -61,7 +61,7 @@ There are two ways you can check a user's email subscription state with Braze: 1. **REST API export:** Use the [Export users by segment][segment] or [Export users by identifier][identifier] endpoints to export individual user profiles in JSON format. 2. **User profile:** Find the user's profile on the [Search Users][5] page, then select the **Engagement** tab to view and manually update a user's subscription state. -You can export individual user profiles in JSON format using the [Export users by segment][segment] or [Export users by identifier][identifier] endpoints. +When an email address associated with a user profile is changed, the updated email address will be set to subscribed, unless the updated email address already exists elsewhere in a Braze workspace. You can export individual user profiles in JSON format using the [Export users by segment][segment] or [Export users by identifier][identifier] endpoints. ## Subscription groups From ac0647b60f43976766acb92de76bf7910fa31f93 Mon Sep 17 00:00:00 2001 From: Lydia Xie <87040416+lydia-xie@users.noreply.github.com> Date: Fri, 31 May 2024 14:57:41 -0700 Subject: [PATCH 2/2] Update _docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md --- .../email/managing_user_subscriptions.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md b/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md index 86c7a108948..9bc6ba57a52 100644 --- a/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md +++ b/_docs/_user_guide/message_building_by_channel/email/managing_user_subscriptions.md @@ -61,7 +61,7 @@ There are two ways you can check a user's email subscription state with Braze: 1. **REST API export:** Use the [Export users by segment][segment] or [Export users by identifier][identifier] endpoints to export individual user profiles in JSON format. 2. **User profile:** Find the user's profile on the [Search Users][5] page, then select the **Engagement** tab to view and manually update a user's subscription state. -When an email address associated with a user profile is changed, the updated email address will be set to subscribed, unless the updated email address already exists elsewhere in a Braze workspace. You can export individual user profiles in JSON format using the [Export users by segment][segment] or [Export users by identifier][identifier] endpoints. +When a user updates their email address, their subscription state will be set to subscribed, unless the updated email address already exists elsewhere in a Braze workspace. You can export individual user profiles in JSON format using the [Export users by segment][segment] or [Export users by identifier][identifier] endpoints. ## Subscription groups