[Bug]: ContentCard Subscription issue

[CorentinRobertSmood]

Braze Web SDK Version

5.5.0 5.6.0 5.6.1

Integration Method

CDN

Browser

Chrome

Steps To Reproduce

create a file with all braze initialisation (service worker etc ...), create methode with subscription update content card (subscribeToContentCardsUpdates).
create UI listing and display all content card when subscription trigger
send content card from dashboard
I receive push web notifications but never content card

Braze: Service worker 5.6.1 received push
service-worker.js:7 Braze: Displaying push notification!

I tried to waiting few second in initialize sdk and after that subscribe.
I tried to waiting Braze.isInitialised with listener but doesn't works.

Expected Behavior

Like react native sdk when i subscribe to this listener i would receive all content cards

Actual Incorrect Behavior

Get content card on Braze.subscribeToContentCardsUpdates() methods

Verbose Logs

No response

Additional Information

No response

[wesleyorbin]

Hi @CorentinRobertSmood. In order to display your test content card, you must click on the push notification that you received. Please let me know if this does not work.

[CorentinRobertSmood]

Hello,

Is this behavior intended?

Subscription by the listener should not depend on push notifications tap ?

should this be done without user action?

[wesleyorbin]

It is expected behavior. Since this is only for test sends, it does not affect the end-user functionality of the SDK. However, browser support for postMessage is probably sufficient at this point for us to consider switching to that. I'll file a ticket internally to research that and implement it if there are no blockers. Since this is expected behavior, I'm going to close out this issue, but feel free to re-open if you do not receive the test card upon clicking the push notification.

[CorentinRobertSmood]

@wesleyorbin Another question if i'm in app and subscribe with listener, i must click on notification to receive content card ? Because for instance i didn't receive any content card when i send test content card like i explain in the ticket.

[CorentinRobertSmood]

@wesleyorbin Another question if i'm in app and subscribe with listener, i must click on notification to receive content card ? Because for instance i didn't receive any content card when i send test content card like i explain in the ticket.

Don't have permission to reopen ticket

[wesleyorbin]

@CorentinRobertSmood Yes, you do need to click on the notification to receive the content card. This is only the case for test sends.