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cli: update demo error message for expired license #40434

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awoods187 opened this issue Sep 3, 2019 · 2 comments · Fixed by #81737
Closed

cli: update demo error message for expired license #40434

awoods187 opened this issue Sep 3, 2019 · 2 comments · Fixed by #81737
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A-cli-client CLI commands that pertain to using SQL features A-demo A-partitioning A-sql-execution Relating to SQL execution. C-enhancement Solution expected to add code/behavior + preserve backward-compat (pg compat issues are exception) S-3-ux-surprise Issue leaves users wondering whether CRDB is behaving properly. Likely to hurt reputation/adoption.

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@awoods187
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awoods187 commented Sep 3, 2019 •
edited by cockroach-jira-scripts
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Demo now uses enterprise licenses by default. It comes with a one hour limit. If you attempt to use a feature that requires an enterprise license, you will receive this message:

pq: Use of replication zones on indexes or partitions requires an enterprise license. Your evaluation license expired on September 3, 2019. If you're interested in getting a new license, please contact subscriptions@cockroachlabs.com and we can help you out.

This may be confusing to demo users since they do not expressly get a license and its confusing that the license message will be for the same day.

We should enhance this message to say something like this for demo:

Your enterprise license for Cockroach Demo expired after 1 hour. To obtain a full trial license click here or reach out to subscriptions@cockroachlabs.com and we can help you out.

Jira issue: CRDB-6341
@awoods187 awoods187 added A-sql-execution Relating to SQL execution. C-enhancement Solution expected to add code/behavior + preserve backward-compat (pg compat issues are exception) S-3-ux-surprise Issue leaves users wondering whether CRDB is behaving properly. Likely to hurt reputation/adoption. labels Sep 3, 2019
@awoods187 awoods187 mentioned this issue Sep 3, 2019
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@rohany
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rohany commented Sep 11, 2019

cockroach demo has been changed to give a 24 hour license now. Will this still be an issue?

@awoods187
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I still think we should do this but it isnt a high priority issue

@knz knz added A-cli-client CLI commands that pertain to using SQL features and removed A-cli labels Mar 20, 2021
@knz knz mentioned this issue May 24, 2022
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@craig craig bot closed this as completed in 63924f9 May 25, 2022
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A-cli-client CLI commands that pertain to using SQL features A-demo A-partitioning A-sql-execution Relating to SQL execution. C-enhancement Solution expected to add code/behavior + preserve backward-compat (pg compat issues are exception) S-3-ux-surprise Issue leaves users wondering whether CRDB is behaving properly. Likely to hurt reputation/adoption.
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cli/demo: fix enterprise features for multitenancy knz/cockroach
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@knz @rohany @awoods187