Prod: Process stuck at "Configuring CLA Manager Settings" on contributor flow

[thakurveerendras]

Summary

Prod: Process stuck at "Configuring CLA Manager Settings" on contributor flow

Background

1. Create GitHub PR
2. Click on the Not Covered button
3. Click on "Process as a Corporate Contributor" button
4. Search & select the organization
5. Select 'YES' at "No Signed CLA Found"

{
"errors": {
"missing_ccla": "Company does not have CCLA with this project.",
"company_id": "83f61e34-4457-45a6-a7ab-449ad6efcfbb",
"company_name": "Test_NDC",
"signing_entity_name": "Test_NDC",
"company_external_id": "0012M00002SAW0RQAX"
}
}

Expected behavior

User should procced to next step

Screenshots

Video

Configuring.CLA.Manager.Settings.webm

Environment

• Environment:
  • ALL
  • DEV
  • STAGING
  • PROD

[mlehotskylf]

@nickmango is looking into this.

[nickmango]

Assigning this to @amolsontakke3576 as the backend is returning the same result as in dev. However upon further investigation with @thakurveerendras and @amolsontakke3576 Amol was able to proceed while Veerendras user wasnt. This comes down to a possible data issue that needs investigation from the UI side
cc @mlehotskylf

[mlehotskylf]

Thank you @amolsontakke3576 for looking into this High Priority issue. Please keep us posted.

[amolsontakke3576]

Yes @mlehotskylf, it is working fine on prod with my user so checking in deeply with @thakurveerendras users where it was reproduced.

[mlehotskylf]

Thank you @amolsontakke3576 and @thakurveerendras . This seem to be specific for @thakurveerendras 's user and should not impact other customers so moving this back to the backlog.

[mlehotskylf]

@thakurveerendras does this issue still exist?