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Twilio iOS to Android: Android will not subscribe to tracks in a room started with iOS device #686

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ego7repo opened this issue May 26, 2021 · 5 comments

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@ego7repo
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ego7repo commented May 26, 2021

  • I have used Google with the error message or bug in association with the library and Cordova words to make sure the issue I'm reporting is only related to iOSRTC.
  • I have provided steps to reproduce (e.g. using sample app code https://github.com/cordova-rtc/cordova-plugin-iosrtc-sample or updated extra/renderer-and-libwebrtc-tests.js file).
  • I have provided versions of third party library name, ios, Xcode and plugin version and adapter.js version if used.

Note: If the checkboxes above are not checked (which you do after the issue is posted), the issue will be closed, removing this checkbox will result in automatic closed issue.

Versions affected

  • Cordova version 10.0.0
  • Cordova iOS version 6.1.1
  • Plugin version latest
  • iOS version 14.4.2
  • Xcode version 12.5
  • WebRTC-adapter version - latest version
  • WebRTC Framework version Twilio 2.14.0
  • Cordova Android 9.1.0

Description

We have an Cordova app that uses Twilio.js for audio and video conferencing. It works with every combination of browser (desktop and device) including an Android device we tested running an older OS (Android version 7) BUT when creating a room from my iOS device and trying to enter with Galaxy S21 running Android 11 - it is not subscribing to the tracks and tracks are null on Android device. Additionally, when we connect from iOS device using the browser it works as expected.

Steps to reproduce

From iOS create a room and try to connect from device using Android 11

Expected results

Subscribing to track

Actual results

No subscription is occuring

@hthetiot hthetiot changed the title iOS to Android: Android will not subscribe to tracks in a room started with iOS device Twilio iOS to Android: Android will not subscribe to tracks in a room started with iOS device May 26, 2021
@hthetiot
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hthetiot commented May 26, 2021

  1. You did not provided sample but you checked like you did.
  2. You reported using "Twilio 2.14.0" that is not the latest version
  3. You use an version of this plugin "6.1.1" that does not exist, you most likely need to use 6.0.20+ see Update to 6.0.20 now to support call from Chrome 89 #666
  4. We are not Twilio and will not provide support for issues that are due Twillio poorly maintain and buggy SDK that they break once in a while due stupid untested changes. for reference check this issue comment Unified plan with Twilio video not working #675 (comment) and Unified plan with Twilio video not working #675 (comment)

@hthetiot
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hthetiot commented May 26, 2021

Duplicate of #675 (comment) see solution in comment, this is a twllio bug not iosrtc.

@hthetiot
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Update to Cordova Android 10 also

@ego7repo
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Will try all these things thanks for the input

@hthetiot
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twilio/twilio-video.js#1364 (comment) that and iosrtc 6.0.21 work for Twilio users of iosrtc apparently.

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