Our paper is accepted by NAACL 2025!
GuidedTOD is a new dialogue system that integrates a Markov Chain-based module, Chained Prior, to enhance guideline compliance in customer service, achieving 20% better accuracy.
Paper: Guideline Compliance in Task-Oriented Dialogue: The Chained Prior Approach
Authors: Xiangyu Wen, Jianyuan Zhong, Zhijian Xu, Qiang Xu
If you find GuidedTOD useful in your research, please consider citing:
@article{wen2024guidetod,
title={Guideline Compliance in Task-Oriented Dialogue: The Chained Prior Approach},
author={Wen, Xiangyu and Zhong, Jianyuan and Xu, Zhijian and Xu, Qiang},
year={2024}
}