diff --git a/cybsi/cloud/error.py b/cybsi/cloud/error.py
index fcca644..882ba4b 100644
--- a/cybsi/cloud/error.py
+++ b/cybsi/cloud/error.py
@@ -30,9 +30,10 @@ class CybsiError(Exception):
 
     """
 
-    def __init__(self, message, ex: Optional[Exception] = None):
-        msg = message if ex is None else f"{message}: {ex}"
-        super().__init__(msg)
+    def __init__(self, message: str, ex: Optional[Exception] = None):
+        if ex and str(ex) != "":
+            message = f"{message}: {ex}"
+        super().__init__(message)
         self._ex = ex
 
 
diff --git a/cybsi/cloud/internal/connector.py b/cybsi/cloud/internal/connector.py
index aa4ea51..454f026 100644
--- a/cybsi/cloud/internal/connector.py
+++ b/cybsi/cloud/internal/connector.py
@@ -99,6 +99,10 @@ def _do(self, method: str, path: str, stream=False, **kwargs):
             resp = self._client.send(request=req, stream=stream)
         except CybsiError:
             raise
+        except httpx.TimeoutException as exp:
+            # Handle httpx.TimeoutException separately
+            # because it doesn't have an exception message.
+            raise CybsiError("request timeout", exp) from exp
         except Exception as exp:
             raise CybsiError("could not send request", exp) from exp
 
@@ -195,6 +199,10 @@ async def _do(self, method: str, path: str, stream=False, **kwargs):
             resp = await self._client.send(request=req, stream=stream)
         except CybsiError:
             raise
+        except httpx.TimeoutException as exp:
+            # Handle httpx.TimeoutException separately
+            # because it doesn't have an exception message.
+            raise CybsiError("request timeout", exp) from exp
         except Exception as exp:
             raise CybsiError("could not send request", exp) from exp