diff --git a/website/docs/faqs/Troubleshooting/ide-session-unknown-error.md b/website/docs/faqs/Troubleshooting/ide-session-unknown-error.md new file mode 100644 index 00000000000..4165506993c --- /dev/null +++ b/website/docs/faqs/Troubleshooting/ide-session-unknown-error.md @@ -0,0 +1,19 @@ +--- +title: I'm receiving an 'Your IDE session experienced an unknown error and was terminated. Please contact support'. +description: "Add a repository when seeing IDE unknown error" +sidebar_label: 'Receiving unknown error in the IDE' + +--- + +If you're seeing the following error when you launch the dbt Cloud IDE, it could be due to a few scenarios but, commonly, it indicates a missing repository: + +```shell + +Your IDE session experienced an unknown error and was terminated. Please contact support. + +``` + +You can try to resolve this by adding a repository like a [managed repository](/docs/collaborate/git/managed-repository) or your preferred Git account. To add your Git account, navigate to **Project** > **Repository** and select your repository. + + +If you're still running into this error, please contact the Support team at support@getdbt.com for help.