Roll out Plan for Editor Survey

[gracekretschmer-metrostar]

User Story or Problem Statement

The CMS team needs to create a plan to implement a quarterly survey to editors.

Description or Additional Context

A quarterly survey to editors has gotten approval from stakeholders and is ready to be sent out. The CMS team needs to work with OCTO stakeholders to come up with a plan of action on how to send the survey to editors and synthesize the results.

Reference Links

• https://dsva.slack.com/archives/CT4GZBM8F/p1719426129033989
• CMS Survey Questions (located in CMS Sharepoint, must be on CAG to access)

PO Requirements

• This survey should likely be created in optimal workshop. The platform has licenses for our use.
• We will need to create a rollout plan that includes distribution to all of the editor groups
• POs will communicate the plan to our stakeholders to ensure it is being sent at an appropriate time and that they are aware of all the moving pieces
• The survey should be sent from an official VA email and should ask for feedback within a timeframe we can indicate.
• Once that time period closes we will need to synthesize the data and create a report/read out to be sent to our stakeholders and the union rep.
• Responses will need to be stored in a secure location that Amanda has created as a repository.
• As mentioned before, we will need to be mindful of sending it out quarterly and roadmapping time for ourselves to curate the feedback each quarter.

Steps of Implementation

• Acquire a license to optimal workshop and begin learning how it works
• Create a plan to send survey to editors
• Meet with Erika and Amanda to get feedback on plan and finalize next steps

Acceptance Criteria

• A plan of action to implement a quarterly survey to editors is created and gotten sign off from key stakeholders
• The plan of action is represented in Github
• Draft runbook is created in Confluence

[gracekretschmer-metrostar]

Implementing roll out plan via tasks within the Editor Survey Epic: #13312

[gracekretschmer-metrostar]

Pilot survey: https://ows.io/qs/086ixfga

[gracekretschmer-metrostar]

Met with Erika and Amanda to determine path forward. Will begin tasks on Sprint 15.