diff --git a/modules/claims_api/lib/claims_api/error/soap_error_handler.rb b/modules/claims_api/lib/claims_api/error/soap_error_handler.rb
index f8488c2322c..abbe4a5cbf4 100644
--- a/modules/claims_api/lib/claims_api/error/soap_error_handler.rb
+++ b/modules/claims_api/lib/claims_api/error/soap_error_handler.rb
@@ -26,7 +26,12 @@ def get_fault_description(hash)
       fault_string = hash&.dig('Envelope', 'Body', 'Fault', 'faultstring')
       return {} if fault_string.include?('IntentToFileWebService') && fault_string.include?('not found')
 
-      return 'not_found' if fault_string.include?('could not be converted') || fault_string.include?('not found')
+      if fault_string.include?('No BnftClaim found')
+        return {}
+      elsif fault_string.include?('could not be converted') ||
+            fault_string.include?('not found')
+        return 'not_found'
+      end
       return 'unprocessable' if fault_string.include?('does not have necessary info')
     end