Answer author information

[svenseeberg]

Automatically generated answers should show a little bot Icon (🤖) in the upper right corner of a message in the Integreat App.

App issue: digitalfabrik/integreat-app#2945

[svenseeberg]

Based on #17 (comment) we can use the subject of an article to differentiate between automatic and manual answers. However, we should transform this information into a better attribute for the App in the API v3. Something like auto_generated: True|False.

[svenseeberg]

Messages should contain a automatic_answer attribute: https://github.com/digitalfabrik/integreat-cms/blob/develop/integreat_cms/api/v3/chat/zammad_api.py#L99

[svenseeberg]

This is important for EU AI Act compliance, see #53

[steffenkleinle]

Could we perhaps expose the name of the author in the API? I think that would be a nice addition.
Also see digitalfabrik/integreat-app#2945 (comment).

[svenseeberg]

Could we perhaps expose the name of the author in the API?

In theory we could. But I'd be careful with that feature right now. I fear that this would reduce acceptance in our partner regions. IMHO we should postpone this to after the testing periods with some feedback from the partner regions.