diff --git a/.chloggen/fix-batcher-sender-shutdown-deadlock.yaml b/.chloggen/fix-batcher-sender-shutdown-deadlock.yaml
new file mode 100644
index 00000000000..76baecac6b5
--- /dev/null
+++ b/.chloggen/fix-batcher-sender-shutdown-deadlock.yaml
@@ -0,0 +1,20 @@
+# Use this changelog template to create an entry for release notes.
+
+# One of 'breaking', 'deprecation', 'new_component', 'enhancement', 'bug_fix'
+change_type: bug_fix
+
+# The name of the component, or a single word describing the area of concern, (e.g. otlpreceiver)
+component: exporterhelper
+
+# A brief description of the change.  Surround your text with quotes ("") if it needs to start with a backtick (`).
+note: Fix potential deadlocks in BatcherSender shutdown
+
+# One or more tracking issues or pull requests related to the change
+issues: [10255]
+
+# Optional: The change log or logs in which this entry should be included.
+# e.g. '[user]' or '[user, api]'
+# Include 'user' if the change is relevant to end users.
+# Include 'api' if there is a change to a library API.
+# Default: '[user]'
+change_logs: [user]
diff --git a/exporter/exporterhelper/batch_sender.go b/exporter/exporterhelper/batch_sender.go
index 29065bfe980..2370aba54c9 100644
--- a/exporter/exporterhelper/batch_sender.go
+++ b/exporter/exporterhelper/batch_sender.go
@@ -118,6 +118,12 @@ func (bs *batchSender) exportActiveBatch() {
 	bs.activeBatch = newEmptyBatch()
 }
 
+func (bs *batchSender) resetTimer() {
+	if !bs.stopped.Load() {
+		bs.resetTimerCh <- struct{}{}
+	}
+}
+
 // isActiveBatchReady returns true if the active batch is ready to be exported.
 // The batch is ready if it has reached the minimum size or the concurrency limit is reached.
 // Caller must hold the lock.
@@ -154,7 +160,7 @@ func (bs *batchSender) sendMergeSplitBatch(ctx context.Context, req Request) err
 		batch := bs.activeBatch
 		if bs.isActiveBatchReady() || len(reqs) > 1 {
 			bs.exportActiveBatch()
-			bs.resetTimerCh <- struct{}{}
+			bs.resetTimer()
 		}
 		bs.mu.Unlock()
 		<-batch.done
@@ -194,7 +200,7 @@ func (bs *batchSender) sendMergeBatch(ctx context.Context, req Request) error {
 	batch := bs.activeBatch
 	if bs.isActiveBatchReady() {
 		bs.exportActiveBatch()
-		bs.resetTimerCh <- struct{}{}
+		bs.resetTimer()
 	}
 	bs.mu.Unlock()
 	<-batch.done
diff --git a/exporter/exporterhelper/batch_sender_test.go b/exporter/exporterhelper/batch_sender_test.go
index bc5720a99f8..79af95be161 100644
--- a/exporter/exporterhelper/batch_sender_test.go
+++ b/exporter/exporterhelper/batch_sender_test.go
@@ -439,6 +439,55 @@ func TestBatchSender_WithBatcherOption(t *testing.T) {
 	}
 }
 
+// TestBatchSender_ShutdownDeadlock tests that the exporter does not deadlock when shutting down while a batch is being
+// merged.
+func TestBatchSender_ShutdownDeadlock(t *testing.T) {
+	blockMerge := make(chan struct{})
+
+	// blockedBatchMergeFunc blocks until the blockMerge channel is closed
+	blockedBatchMergeFunc := func(_ context.Context, r1 Request, _ Request) (Request, error) {
+		<-blockMerge
+		return r1, nil
+	}
+
+	be, err := newBaseExporter(defaultSettings, defaultDataType, newNoopObsrepSender,
+		WithBatcher(exporterbatcher.NewDefaultConfig(), WithRequestBatchFuncs(blockedBatchMergeFunc, fakeBatchMergeSplitFunc)))
+	require.NoError(t, err)
+	require.NoError(t, be.Start(context.Background(), componenttest.NewNopHost()))
+
+	sink := newFakeRequestSink()
+
+	// Send 10 concurrent requests and wait for them to start
+	startWG := sync.WaitGroup{}
+	for i := 0; i < 10; i++ {
+		startWG.Add(1)
+		go func() {
+			startWG.Done()
+			require.NoError(t, be.send(context.Background(), &fakeRequest{items: 4, sink: sink}))
+		}()
+	}
+	startWG.Wait()
+
+	// Initiate the exporter shutdown, unblock the batch merge function to catch possible deadlocks,
+	// then wait for the exporter to finish.
+	startShutdown := make(chan struct{})
+	doneShutdown := make(chan struct{})
+	go func() {
+		close(startShutdown)
+		require.Nil(t, be.Shutdown(context.Background()))
+		close(doneShutdown)
+	}()
+	<-startShutdown
+	close(blockMerge)
+	<-doneShutdown
+
+	// The exporter should have sent only one "merged" batch
+	assert.Equal(t, uint64(1), sink.requestsCount.Load())
+
+	// blockedBatchMergeFunc just returns the first request, so the items count should be 4
+	assert.Equal(t, uint64(4), sink.itemsCount.Load())
+}
+
 func queueBatchExporter(t *testing.T, batchOption Option) *baseExporter {
 	be, err := newBaseExporter(defaultSettings, defaultDataType, newNoopObsrepSender, batchOption,
 		WithRequestQueue(exporterqueue.NewDefaultConfig(), exporterqueue.NewMemoryQueueFactory[Request]()))