How to Send Us Data #954
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jprestop
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How to Send Us Data
When investigating software issues, we often request that users post test data to our anonymous FTP site to replicate the problem. If requested to do so, please perform the steps listed below. Please note that FTP must be run in passive mode (
-p
).Data is automatically scrubbed from this FTP site after 7 days!
Please inform us when you post sample data so that we have plenty of time to pull it before its scrubbed.
Non-Windows FTP client:
Windows FTP client:
Please note that Microsoft delivers a dysfunctional FTP.EXE client program that does not support "Passive Mode". This means it will be necessary to use a different third-party FTP application, e.g. 'CyberDuck' or 'WinSCP', if Passive Mode (PASV) is required.
If users require native tools, it is possible to access the server using the 'curl' utility (provided by default in Windows 10, Ver 1803+) See below.
Using the curl command:
NOTE: the trailing '/' is important here to specify that it is a directory.
Users can create an upload directory using something like:
Users can upload a file using something like:
Users can verify its existence:
References:
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