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ISSUE_TEMPLATE.md

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Steps to reproduce

Expected behaviour

Tell us what should happen

Actual behaviour

Tell us what happens instead

Server configuration

Operating system:

Web server:

Database:

PHP version:

Nextcloud version: (see Nextcloud admin page)

Updated from an older Nextcloud/ownCloud or fresh install:

Where did you install Nextcloud from:

Signing status:

Signing status 
Login as admin user into your Nextcloud and access 
http://example.com/index.php/settings/integrity/failed 
paste the results here.

List of activated apps:

App list 
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder

Nextcloud configuration:

Config report 
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

or 

Insert your config.php content here. 
Make sure to remove all sensitive content such as passwords. (e.g. database password, passwordsalt, secret, smtp password, …)

Are you using external storage, if yes which one (currently not supported by ocDownloader): local/smb/sftp/...

Are you using encryption (currently not supported by ocDownloader): yes/no

Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/...

LDAP configuration (delete this part if not used)

LDAP config 
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder

Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';


Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.

ocDownloader configuration:

Which downloader are you using: Curl/Aria2

Do you use a proxy: Yes/No

Which protocols do you allow: FTP/HTTP/Bittorrent/Youtube

Aria2c configuration (remove if not used):

Which command line/configuration options are you using: Post command line/options here...

Aria2c error log
Aria2c log file (set the log level to debug by using --log-level=debug) 
Insert your Aria2c error log here

Client configuration

Browser:

Operating system:

Logs

Web server error log

Web server error log 
Insert your webserver log here

Nextcloud log (data/nextcloud.log)

Nextcloud log 
Insert your Nextcloud log here

Browser log

Browser log 
Insert your browser log here, this could for example include:

a) The javascript console log
b) The network log
c) ...