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[Dashboard] Dashboard doesn't load and show on Chrome browser #74929

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plcharl opened this issue Aug 13, 2020 · 6 comments
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[Dashboard] Dashboard doesn't load and show on Chrome browser #74929

plcharl opened this issue Aug 13, 2020 · 6 comments
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bug Fixes for quality problems that affect the customer experience Feature:Telemetry Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc

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@plcharl
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plcharl commented Aug 13, 2020

Kibana version: 7.5.1

Elasticsearch version: 7.5.1

Server OS version: Windows 10 Family

Browser version : Chrome 84.0.4147.125

Browser OS version: Windows 10 Family

Original install method (e.g. download page, yum, from source, etc.) zip from official download page

Describe the bug:
I can't visualize any Dashboard on Kibana.

Steps to reproduce:

  1. Create a dashboard (bug happens both with an empty or non-empty dashboard)
  2. Click on the Dashboard icon on the left side bar
  3. Click on any dashboard title to try to visualise it
  4. Same issue if you click on the edit button on the right of the Dashboard title

Expected behavior:
Dashboard should show up

Screenshots (if relevant):
issue_kibana

On this gif, I tried to open a non-empty, then an empty dashboard

Errors in browser console (if relevant):
image

Provide logs and/or server output (if relevant):

Any additional context:
I can only see Dashboard output when creating it before saving it.
My antivirus is Kaspersky Internet Security

I have a correct visualization by using another browser : my dashboard is visible on Edge browser

@plcharl plcharl changed the title [Dashboard] Dashboard doesn't load and show [Dashboard] Dashboard doesn't load and show on Chrome browser Aug 13, 2020
@timroes timroes added bug Fixes for quality problems that affect the customer experience Team:KibanaTelemetry labels Aug 14, 2020
@elasticmachine
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Pinging @elastic/kibana-telemetry (Team:KibanaTelemetry)

@afharo
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afharo commented Aug 17, 2020

I think it's related to #51972 and #54045 (fixed in 7.5.2+). But maybe @Bamieh can confirm?

@Bamieh
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Bamieh commented Sep 8, 2020

@afharo yes this was caused by ui_metrics and has been fixed

@afharo
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afharo commented Sep 8, 2020

@Bamieh thank you for confirming!

@plcharl can you confirm on your end that it works in more recent versions? Thank you!

@afharo afharo self-assigned this Sep 8, 2020
@afharo
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afharo commented Sep 18, 2020

This issue has been stale for more a week and we confirmed it's been fixed in recent versions. I'll proceed and close this issue.

@plcharl feel free to reopen it if you feel like something else needs to be done.

@afharo afharo closed this as completed Sep 18, 2020
@lukeelmers lukeelmers added the Team:Core Core services & architecture: plugins, logging, config, saved objects, http, ES client, i18n, etc label Oct 1, 2021
@elasticmachine
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Pinging @elastic/kibana-core (Team:Core)

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