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Newly Joined Users to Room Can't Read Previous Messages #21258

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InklingGirl opened this issue Mar 1, 2022 · 4 comments
Closed

Newly Joined Users to Room Can't Read Previous Messages #21258

InklingGirl opened this issue Mar 1, 2022 · 4 comments
Labels
A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@InklingGirl
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InklingGirl commented Mar 1, 2022 •
edited by MadLittleMods
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Steps to reproduce

  1. Where are you starting? What can you see?

    You can't see earlier messages

    Encrypted messages before this point are unavailable

My own multi-user group chat room, new users see:2022-03-02_06-13

Despite the default setting being:2022-03-02_06-20

  1. What do you click?

N/A

  1. More steps…

N/A

Outcome

What did you expect?

For new users to see all past messages.

What happened instead?

2022-03-02_06-20

Operating system

Canonical Ubuntu 20.04 LTS Focal Fossa

Application version

Element version: 1.10.4 Olm version: 3.2.8

How did you install the app?

From the first-party Element PPA.

Homeserver

kom.intkos.link

Will you send logs?

No
@MadLittleMods
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Related to #21072

@dbkr
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dbkr commented Mar 2, 2022

Logs would be really useful here, from the device that invited the new user and the device the new user joined from.

@dbkr dbkr added O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround X-Needs-Info This issue is blocked awaiting information from the reporter labels Mar 2, 2022
@robintown
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From the rageshake title at least this sounds like it could be #16983. @InklingGirl did this issue resolve itself after the new members switched to a different room and back?

@uhoreg
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uhoreg commented Apr 20, 2022

Closing as a duplicate of #16983.

@uhoreg uhoreg closed this as completed Apr 20, 2022
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Labels
A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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@MadLittleMods @dbkr @uhoreg @InklingGirl @robintown