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Enabling new notifications beta caused all notifications to stop happening #25794

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turt2live opened this issue Jul 13, 2023 · 1 comment
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A-Notifications O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Labs

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@turt2live
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Steps to reproduce

  1. Join the notifications beta
  2. Click "Update" button to change push rules
  3. All future mentions disappear, minimal chance of success

Outcome

What did you expect?

Notifications to be stable.

What happened instead?

At-room mentions at best turned into a grey badge on the room, but usually just marked the room as unread (dot). DMs didn't result in a badge at all. Appears to have been limited to encrypted rooms only.

For reference, nearly all of my non-DM rooms are set to "Mentions Only" immediately after I join them. The default settings for my account are slightly weird, but not impossible through the UI.

Operating system

Windows 11

Application version

<this week's nightly>

How did you install the app?

The Internet

Homeserver

t2l.io

Will you send logs?

No

@t3chguy
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t3chguy commented Aug 2, 2023

@davidegirardi found:

Getting back to the "old" notification settings showed that Enable notifications for this device was off. I think there's an asymmetry in the settings. If you turn off audible notifications from the new settings you cannot turn them back on, even if they appear to be OK.

@germain-gg germain-gg added Z-Labs S-Major Severely degrades major functionality or product features, with no satisfactory workaround A-Notifications O-Uncommon Most users are unlikely to come across this or unexpected workflow labels Aug 7, 2023
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Labels
A-Notifications O-Uncommon Most users are unlikely to come across this or unexpected workflow S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Labs
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