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My messages are not visible to receiver, the receiver sees "waiting for this message" #28396

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naccaccio opened this issue Nov 6, 2024 · 3 comments
Closed

My messages are not visible to receiver, the receiver sees "waiting for this message" #28396

naccaccio opened this issue Nov 6, 2024 · 3 comments
Labels
A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter

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@naccaccio
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Steps to reproduce

  1. Send message on macOS app to another matrix.org user using web app

Outcome

What did you expect?

The receiver sees the message.

What happened instead?

The receiver sees "waiting for this message".

Operating system

No response

Application version

No response

How did you install the app?

No response

Homeserver

No response

Will you send logs?

Yes
@dosubot dosubot bot added A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround labels Nov 6, 2024
@t3chguy
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t3chguy commented Nov 6, 2024 •
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waiting for this message is not a string in Element Web or Desktop, more details would be necessary. Please fill the issue template where you left it blank with No response.

@t3chguy t3chguy added the X-Needs-Info This issue is blocked awaiting information from the reporter label Nov 6, 2024
@t3chguy
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t3chguy commented Nov 18, 2024

Closing due to lack of required information

@t3chguy t3chguy closed this as not planned Won't fix, can't repro, duplicate, stale Nov 18, 2024
@andybalaam
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After investigating the debug logs you sent (thanks!) we think this was caused by matrix-org/matrix-rust-sdk#1415 . (This bug is fixed, but it leaves things on the receiver side in an incorrect state.)

If the receiver logs out and logs in again, the problem should go away. Do get back to us here if that doesn't work.

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Labels
A-E2EE O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Info This issue is blocked awaiting information from the reporter
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@andybalaam @t3chguy @naccaccio