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Enter the client and flash a white screen #1716

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zhangxiansheng123 opened this issue Jul 9, 2024 · 2 comments
Closed

Enter the client and flash a white screen #1716

zhangxiansheng123 opened this issue Jul 9, 2024 · 2 comments
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bug Something isn't working desktop MQTTX Desktop
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@zhangxiansheng123
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Enter the client and flash a white screen

@zhangxiansheng123 zhangxiansheng123 added the bug Something isn't working label Jul 9, 2024
@github-project-automation github-project-automation bot moved this to Backlog in MQTTX Jul 9, 2024
@ysfscream ysfscream self-assigned this Jul 10, 2024
@ysfscream ysfscream added the desktop MQTTX Desktop label Jul 10, 2024
@ysfscream ysfscream moved this from Backlog to TO DO in MQTTX Jul 10, 2024
@ysfscream ysfscream added this to the v1.10.1 milestone Jul 10, 2024
@ysfscream
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Hi @zhangxiansheng123,

I am currently focused on fixing this issue, which I believe might be caused by an error with the database file, as discussed in PR #1711. However, I am not certain about the exact cause in your case. Please follow these steps:

  1. If your data does not involve privacy concerns, you can share the MQTTX.db file with me at yusf@emqx.io for further investigation.
  2. Delete the MQTTX.db file:
    • Linux: ~/.config/MQTTX/
    • macOS: ~/Library/Application Support/MQTTX/
    • Windows: %USERPROFILE%\AppData\Roaming\MQTTX/
  3. Restart the app.
  4. If you can still access the settings page, please click on data export to check for the error cause.
  5. Let me know your current version, and if necessary, upgrade to the latest version.

Thank you for your feedback.

Best regards

@ysfscream
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The issue has been fixed in https://github.com/emqx/MQTTX/releases/tag/v1.10.1. Please update and use it. Thank you.

@github-project-automation github-project-automation bot moved this from TO DO to Done in MQTTX Jul 17, 2024
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Labels
bug Something isn't working desktop MQTTX Desktop
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