Crash at program start (Windows 11)

[uELKO]

Describe the bug

-> no error message

To Reproduce
Steps to reproduce the behavior:

1. Open f3d via .exe or shortcut (start menu)
2. Error window appears

Expected behavior
Program should open normally.

System Information:

• OS: Windows 11 Pro 23H2
• GPU and GPU driver: NVIDIA MX250, 31.0.15.5123

F3D Information
F3D-2.4.0-Windows-x86_64-raytracing.exe

[mwestphal]

Thanks for opening the issue @uELKO !

Can you make sure your Windows is updated?
Can you make sure your GPU driver arre updated ?
Could you try with older version?

[uELKO]

Older versions (2.3-2.0) and versions without raytracing also do not work.
Windows should be up to date, I'll check that.
GPU driver is up to date.
I've set the GPU to MX250 globally in NVIDIA settings, maybe I change that.
Edit: Internal GPU (core i7) doesn't work either.

[Meakk]

Do you have user settings for f3d?
Can you run f3d with --verbose?

[uELKO]

Do you have user settings for f3d? Can you run f3d with --verbose?

[mwestphal]

@uELKO could you try on another computer ?

[uELKO]

@uELKO could you try on another computer ?

It works on my desktop computer at home (Windows 11 Home 22H2, Ryzen 5 3600 CPU, Radeon RX 5700 XT GPU), as it should (nice piece of software btw!).

I suggest it has something to do with drivers, but without any error message it is hard to trace.

Greetings

[mwestphal]

Could you try another VTK based software like ParaView: https://paraview.org/download ?

[uELKO]

Could you try another VTK based software like ParaView: https://paraview.org/download ?

This one works:

[mwestphal]

At this point I have no idea why your computer is unable to run F3D.
The next step would be to compile F3D by yourself if you are a C++ programmer.

[mwestphal]

Tagging as wont fix as we dont know what is going on. Please comment if anyone has any info about this issue.