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Rework the Delivery Process Flow #38

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thoughtsky opened this issue Nov 19, 2020 · 0 comments
Open

Rework the Delivery Process Flow #38

thoughtsky opened this issue Nov 19, 2020 · 0 comments
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Epic Bigger Problems in the User Flow Volunteer Flow XXL Highest Priority - Work this one first!

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@thoughtsky
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The latest user testing uncovered a lot of problems with the screens in this flow and it was decided that the screens need a rework.
This epic additionally gathers all remarks that were made for these screens in the audit.

  • An inporgress bar might help with visual comprehension of where you are in the mission

  • Very little visual difference between the 1and 1 steps. 3 is different because of the photo taking function

  • Take photo guidance is good for drop offs but we need to be sure that no senstitive info is captured in a photo like house number or peoples faces. Privacy and security & GDPR stuff.

  • Pick up instructions should only be editable by the org offering the food box and not by the mission volunteer - don't need the 'done' text button/link

  • Delivery details is useful for the recipient of the food box but what kind of editing will happen here? I'm wondering what happens when a volunteer is stuck in traffic or running late etc?

  • Act of taking photo is well done. What if the photo is at a weird angle and also what kind of text can be added alongside for people that are blind/sight impaired who cannot see photos.

  • Love this but also consider giving the vols a number of missions completed :) we also tested some nice 'quotes' in a previous projject like from books, poems, famouse people and these tested really, really well with users.

@thoughtsky thoughtsky added Epic Bigger Problems in the User Flow XXL Highest Priority - Work this one first! Volunteer Flow labels Nov 19, 2020
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Epic Bigger Problems in the User Flow Volunteer Flow XXL Highest Priority - Work this one first!
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