Bug: All services are missing

[zparihar]

Avoid duplicates

• I have searched the issues tracker for a bug report similar to mine, in vain

Ferdium Version

6.2.3

What Operating System are you using?

Ubuntu

Operating System Version

20.04

What arch are you using?

x64

Last Known Working Ferdium version

6.2.0

Expected Behavior

When I open up my Ferdium, all my Services should load

Actual Behavior

When I open up my Ferdium, it says that it can't connect to my online services and I don't see any of my services that I had previously.

I tried logging out and logging back in, and everything is gone?

When I look at my ~/.config/Ferdium directory, i'm not sure where I can debug whats going on. I see all my downloaded receipes, but it feels like my configs are missing. When I do a 'du . -sh' in this directory, it says I've got 13 gigs of data (in the 'Partitions' directory).

Are my configs stored up on the Ferdium server, but are now missing? --> and because they are missing online, i don't see any of my services?

Should I even bother with making a Ferdium account anymore? And instead just have them locally?

Its a real pain to add all my services back.

Steps to reproduce

Opening up Ferdium

Debug link

No response

Screenshots

No response

Additional information

No response

[SpecialAro]

Hello @zparihar,

Can you take a screenshot of the about window on your Ferdium?

Thank you!

[felislynx-silae]

Today i've received new update, after restart Ferdium says that it can't load services and i'm forced to start clean >.<

[felislynx-silae]

[SpecialAro]

Hi @felislynx-silae, please install back the 6.4.x stable version as we are facing issues with arm64 builds (look for issue #1360)

[felislynx-silae]

@SpecialAro thank you for suggestion of downgrading :), please let know when update will be safe

[tmatth]

This just happened to me (and I've been running 6.7.3 for some time) on Ubuntu 24.04, after boot and login Ferdium was empty.

Version: 6.7.3
Server: No Server
Electron: 30.0.1
Chrome: 124.0.6367.60
Node.js: 20.11.1
Platform: Linux 6.5
Arch: x64
Build date: Wed Apr 24 2024 21:13:04 GMT-0400 (Eastern Daylight Time)
Git SHA: d8f519a8
Git branch: release

[SpecialAro]

Hello @tmatth , can you please provide the logs in the developer console?

View > toggle dev console

[tmatth]

Hello @tmatth , can you please provide the logs in the developer console?

View > toggle dev console

@SpecialAro there's Toggle developer tools > console but not much to report there:

I'm also seeing this when I launch Ferdium from a terminal:

$ ferdium 
Gtk-Message: 16:05:58.600: Failed to load module "xapp-gtk3-module"
Checking for beta autoupdate feature for deb/rpm distributions
Found package-type: deb
[MobX] Since strict-mode is enabled, changing (observed) observable values without using an action is not allowed. Tried to modify: Settings@13.store
Ferdium Migration:  🧙‍  Running database migration wizard
info: serving app on http://localhost:46569
Ferdium Migration:  🔧  Nothing to migrate, already on the newest version

[SpecialAro]

Hum... The app launches but there is an error of a missing package

Can you check if installing it manually fixed it? xapp-gtk3-module

Also, make sure your config.json and proxy.json file are not corrupted

[tmatth]

Hum... The app launches but there is an error of a missing package

Can you check if installing it manually fixed it? xapp-gtk3-module

No change

Also, make sure your config.json and proxy.json file are not corrupted

My proxy.json just has 6 entries with different UUIDs that look like:

  "<UUID>": {
    "isEnabled": false,
    "host": "",
    "port": 0,
    "user": "",
    "password": ""
  }

I'm not seeing a config.json anywhere.

[pepper3k]

just an FYI, not sure how much this has to do with YOUR bug, but I had the EXACT same behavior after messing around with the recipes folder trying to create a custom service.

when i deleted the "offending" folder/files, everything just started working again (after quitting ferdium and running it again of course) like normal.

hope this helps someone