MS Dynamics Customer Engagement is an on-premise Customer Relationship Management (CRM) software.
MS Dynamics Customer Engagement runs on MSSQL database. You can use the MSSQL connector to sync your MS Dynamics Customer Engagement instance by connecting to the underlying database.
{% hint style="info" %} Reach out to your service representative or system admin to find the parameters required to connect to the underlying database {% endhint %}
To understand your MS Dynamics Customer Engagement database schema, see the Entity Reference documentation. Otherwise, the schema will be loaded according to the rules of MSSQL connector.