[BUG] <Alby Wallet Will Not Load or Send Funds>

[kshoufer]

Is there an existing issue for this?

• I have searched the existing issues

Describe the bug

My Alby wallet gives me an error code while loading my balance. I get the same error code when I try to send funds. When I try to report the issue on the Alby website, I input my email address and log in. The Alby website says that it will send a code to my email address, but it never arrives.

Is Alby still in business or have I been rug pulled????

Screenshots [optional]

No response

Steps To Reproduce

getalby.com

Expected behavior

Show my balance and send funds.

Alby information

???????

Device information

Windows 10
Brave Browser ver 167.123

Additional context

No response

Are you working on this?

None

[reneaaron]

@kshoufer Do you mind to share the error code you see?

The Alby website says that it will send a code to my email address, but it never arrives.

Please double-check your spam folder, otherwise feel free to contact us on support@getalby.com and we'll take it from there.