diff --git a/app/services/payment_provider_customers/gocardless_service.rb b/app/services/payment_provider_customers/gocardless_service.rb
index f83a5566b90..bc0a7b993b8 100644
--- a/app/services/payment_provider_customers/gocardless_service.rb
+++ b/app/services/payment_provider_customers/gocardless_service.rb
@@ -70,12 +70,14 @@ def client
     end
 
     def create_gocardless_customer
-      client.customers.create(
-        params: {
-          email: customer.email&.strip&.split(',')&.first,
-          company_name: customer.name
-        }
-      )
+      customer_params = {
+        email: customer.email&.strip&.split(',')&.first,
+        company_name: customer.name.presence,
+        given_name: customer.firstname.presence,
+        family_name: customer.lastname.presence
+      }.compact
+
+      client.customers.create(customer_params)
     rescue GoCardlessPro::Error => e
       deliver_error_webhook(e)
 
diff --git a/spec/services/payment_provider_customers/gocardless_service_spec.rb b/spec/services/payment_provider_customers/gocardless_service_spec.rb
index 9b1194e742f..0e76abb64a4 100644
--- a/spec/services/payment_provider_customers/gocardless_service_spec.rb
+++ b/spec/services/payment_provider_customers/gocardless_service_spec.rb
@@ -27,6 +27,20 @@
         .and_return(GoCardlessPro::Resources::Customer.new('id' => '123'))
     end
 
+    context 'when all customer details are present' do
+      it 'creates a customer with company_name, given_name, and family_name' do
+        gocardless_service.create
+        expect(gocardless_customers_service).to have_received(:create).with(
+          hash_including(
+            email: customer.email,
+            company_name: customer.name,
+            given_name: customer.firstname,
+            family_name: customer.lastname
+          )
+        )
+      end
+    end
+
     it 'creates the gocardless customer' do
       result = gocardless_service.create