diff --git a/.github/support.yml b/.github/support.yml
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+# Configuration for Support Requests - https://github.com/dessant/support-requests
+
+# Label used to mark issues as support requests
+supportLabel: Support Question
+
+# Comment to post on issues marked as support requests, `{issue-author}` is an
+# optional placeholder. Set to `false` to disable
+supportComment: >
+  :wave: @{issue-author}, we use the issue tracker exclusively for bug reports
+  and planned work. However, this issue appears to be a support request.
+  Please use [our forum](https://discuss.redash.io) to get help.
+
+# Close issues marked as support requests
+close: true
+
+# Lock issues marked as support requests
+lock: false
+
+# Assign `off-topic` as the reason for locking. Set to `false` to disable
+setLockReason: true
+
+# Repository to extend settings from
+# _extends: repo