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[User Feedback] Allow deletion of feedbacks #60113
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where did this requirement come from? we don't allow people to delete the existing feedbacks |
Just a note: we discussed being able to delete feedbacks at the beginning of this project, but it's technically not feasible right now. PR for context: #58422 (see dan's comment) |
@JoshFerge https://docs.google.com/document/d/1UzrIINc4v4V4jnuflNhyrtRXVwKkhvAb0x4VXsCSmjg/edit |
Sentry issue: JAVASCRIPT-2Q8R |
GDPR includes the right to be forgotten, this includes deleting user feedback. A workaround could be anonymization, but anywhere you happen to have free text input, such as a feedback form, there's always a risk that users input GDPR sensitive data in free text. We started using the feature just a few days ago without being aware of this issue, and this has now happened to us. |
Routing to @getsentry/product-owners-user-feedback for triage ⏲️ |
Up on this. The default deletion time after 30\60 days covers most of the use cases, but |
The whole user feedback is useless for countries where GDPR is a thing without this feature, pretty bizarre not to even mention it on the documentation page |
The ability to delete feedbacks is being worked on. We'll update this issue once it's completed |
cc @c298lee in case you haven't seen this ticket! |
UI implemented in #78677. Backend works for single deletion cases, batch deletion is wip |
For compliance reasons, we need to allow a user to delete a feedback. In the event that the author of it requests it.
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