Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

[User Feedback] Allow deletion of feedbacks #60113

Closed
Tracked by #60114
bruno-garcia opened this issue Nov 16, 2023 · 11 comments
Closed
Tracked by #60114

[User Feedback] Allow deletion of feedbacks #60113

bruno-garcia opened this issue Nov 16, 2023 · 11 comments

Comments

@bruno-garcia
Copy link
Member

For compliance reasons, we need to allow a user to delete a feedback. In the event that the author of it requests it.

@JoshFerge
Copy link
Member

where did this requirement come from? we don't allow people to delete the existing feedbacks

@michellewzhang
Copy link
Member

Just a note: we discussed being able to delete feedbacks at the beginning of this project, but it's technically not feasible right now. PR for context: #58422 (see dan's comment)

@bruno-garcia
Copy link
Member Author

bruno-garcia commented Nov 16, 2023

where did this requirement come from? we don't allow people to delete the existing feedbacks

@JoshFerge https://docs.google.com/document/d/1UzrIINc4v4V4jnuflNhyrtRXVwKkhvAb0x4VXsCSmjg/edit

Copy link

sentry-io bot commented Dec 12, 2023

Sentry issue: JAVASCRIPT-2Q8R

@stoft
Copy link

stoft commented Jan 10, 2024

GDPR includes the right to be forgotten, this includes deleting user feedback. A workaround could be anonymization, but anywhere you happen to have free text input, such as a feedback form, there's always a risk that users input GDPR sensitive data in free text. We started using the feature just a few days ago without being aware of this issue, and this has now happened to us.

@getsantry
Copy link
Contributor

getsantry bot commented Jan 11, 2024

Routing to @getsentry/product-owners-user-feedback for triage ⏲️

@ryan953 ryan953 changed the title User Feedback: Allow deletion of feedbacks [User Feedback] Allow deletion of feedbacks Jan 12, 2024
@tusmenko
Copy link

Up on this. The default deletion time after 30\60 days covers most of the use cases, but
to be fully GDPR-compliant, we'll need the option to delete user request\data manually or via API ASAP.

@jord1e
Copy link

jord1e commented Aug 23, 2024

The whole user feedback is useless for countries where GDPR is a thing without this feature, pretty bizarre not to even mention it on the documentation page

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Aug 23, 2024
@bruno-garcia
Copy link
Member Author

The ability to delete feedbacks is being worked on. We'll update this issue once it's completed

@michellewzhang
Copy link
Member

cc @c298lee in case you haven't seen this ticket!

@c298lee c298lee self-assigned this Oct 17, 2024
@c298lee
Copy link
Member

c298lee commented Oct 18, 2024

UI implemented in #78677. Backend works for single deletion cases, batch deletion is wip

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
Archived in project
Archived in project
Development

No branches or pull requests

10 participants