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GitHub Integration unable to connect to EU instance #68780

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lsmith77 opened this issue Apr 12, 2024 · 8 comments
Open

GitHub Integration unable to connect to EU instance #68780

lsmith77 opened this issue Apr 12, 2024 · 8 comments

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@lsmith77
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Environment

SaaS (https://sentry.io/)

Steps to Reproduce

  1. setup Sentry on the US instance and connect GitHub
  2. setup Sentry on the EU instance and connect GitHub

Expected Result

Connected with both Sentry instances

Actual Result

Unable to connect to Sentry on the EU instance.

image image

yet

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Product Area

Settings - Integrations

Link

https://witty-works-ag.sentry.io/settings/integrations/github/

DSN

https://2cb75085e6dba41ead4774395caa4641@o4507044685938688.ingest.de.sentry.io/4507044706713680

Version

No response

@getsantry
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getsantry bot commented Apr 12, 2024

Assigning to @getsentry/support for routing ⏲️

@getsantry
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getsantry bot commented Apr 12, 2024

Routing to @getsentry/product-owners-settings-integrations for triage ⏲️

@getsantry getsantry bot moved this from Waiting for: Support to Waiting for: Product Owner in GitHub Issues with 👀 2 Apr 12, 2024
@cathteng
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We currently only support connecting a single Sentry org to a single Github org. Is your Github integration already connected to the US org? In that case you won't be able to connect it to the EU org until you disconnect the US integration.

@lsmith77
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ok. thx. is there a list of similar limitations that people migrating from the US to EU are likely to face?

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 2 Apr 12, 2024
@cathteng
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@rwojsznis
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rwojsznis commented Aug 6, 2024

We currently only support connecting a single Sentry org to a single Github org.

That's really unfortunate (e.g. we are a company that uses both US & EU instances) - are you planning to tackle this at some point? 👀

@getsantry getsantry bot moved this to Waiting for: Product Owner in GitHub Issues with 👀 3 Aug 6, 2024
@simonweil
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This is an issue for us too
Could be simply done by having 2 github apps, one per region.

@leedongwei
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This is coming up more often now. We will prioritize this in the near-term but I cannot provide definite dates.

@getsantry getsantry bot removed the status in GitHub Issues with 👀 3 Aug 7, 2024
@mrduncan mrduncan removed their assignment Aug 7, 2024
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8 participants